Concierge

Overview

GMH Communities
, headquartered in Philadelphia, PA, is a real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States.

We are seeking a reliable and detail-oriented Concierge/Front Desk Assistant to join our team. The ideal candidate will provide exceptional customer service, ensure the security of the premises, handle packages, greet guests, answer phones, and assist with various administrative tasks. This role is crucial in maintaining a welcoming environment for guests and ensuring smooth operations. This is a TEMPORARY position. We would need someone with some weekday availability and some weekend availability.

• Maintain positive resident relations through outstanding service
• Monitor building access and maintain a secure environment
• Respond to resident inquiries and resolve minor issues promptly and efficiently
• Maintain accurate records of guest interactions and inquiries
• Handle phone calls, emails, and messages efficiently
• Communicate with management and emergency personnel when needed
• Maintain lobby and common areas neat and presentable
• Assist with leasing activities
• Ensure the front desk area and common spaces are clean and organized
• Assist with resident events, as needed
• Other duties, as assigned by management

• Previous experience in customer service or hospitality, preferred
• Ability to work independently and manage time effectively
• Outgoing, kind and generous personality, and an enthusiasm for service
• Strong organizational and administrative abilities as well as excellent communication and people skills
• A passion to serve residents, parents, vendors, and colleagues

GMH Communities is an Equal Opportunity Employer