Admissions Coordinator; Admissions Office, BSPH Student Affairs

Overview

Admissions Coordinator role focusing on applicant contact, information delivery, and coordination of admissions processes across programs. This position supports data collection, reporting, and liaison activities to assist department operations.

• Serves as the first point of contact for applicants.
• Manages communication with large volumes of applicants through various stages of follow-up.
• Provides admissions process information to prospective students and provides applicants with admissions status information.
• Researches questions, troubleshoots, responds directly to inquiries, and refers matters as appropriate.
• Communicates with academic programs on all admissions process issues.
• Refers prospective and current applicants to appropriate department contacts for degree program information.
• Assists with logistics and operations of group information sessions, open houses and other recruitment events.
• Maintains electronic admissions records.
• Assists in the collection of admissions statistics throughout the admissions cycle using admissions software (e.g., SIS and Slate) and other appropriate sources.
• Retrieves and analyzes student academic and demographic data to assist management with predictive modeling.
• Monitors and reports student interaction trends and outcomes in support of strategic objectives.
• Processes and tracks payments, reimbursements, and budget reports.
• Schedules space for Admissions meetings and events.
• Performs other duties as assigned.

• Key liaison between Admissions and Academic Coordinators to troubleshoot application and system issues.
• Assists departments and programs with setup of reports and queries in WebAdMIT and Slate.
• Responsible for working in Slate and WebAdMIT to create queries, communications, forms and rules to assist with operations and processing.
• Liaison with vendors (e.g., testing agencies and credential evaluation agencies) when needed to ascertain discrepancies between admissions materials.
• Review and revise relevant sections of the department manual and recommend updates.
• Update the school's Policy Procedures Memoranda (PPMs) as they relate to admissions requirements, policies and procedures.

• High School Diploma or equivalent
• Four years progressively responsible administrative experience
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/equivalent, to the extent permitted by the JHU equivalency formula.

• Bachelor's Degree preferred.
• Proficiency in basic data management systems and computer applications (e.g., Word, Excel, Access, PowerPoint); willingness and ability to learn additional applications as needed.

• Application Processing and Management - Awareness
• Customer Service - Awareness
• Data Management and Analysis - Awareness
• Documentation Imaging and Management - Awareness
• Event Coordination - Awareness
• Financial Management - Awareness
• Oral and Written Communications - Awareness
• Record Keeping - Awareness
• Student Information Systems - Awareness

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

Classified

Title:

Admissions Coordinator

Role/Level/Range: ATO 37.5/03/OF

Starting Salary Range: $21.25 - $36.90 HRLY (Commensurate w/exp.)

Employee group:
Full Time

Schedule:

Monday to Friday, 8:30am - 5:00pm

FLSA Status:
Non-Exempt

Location:

Hybrid/School of Public Health

Department name:
Admissions

Personnel area:
School of Public Health