Office Manager - Dean%Office

Job Description

The University of Maryland, School of Pharmacy (UMSOP) is seeking an Office Manager in the Dean's Administration. The Office Manager provides comprehensive administrative, operational, and event-management support to the Office of the Dean. Serving as the outward-facing representative of the Dean's Suite, the Office Manager delivers a professional, welcoming, and customer-focused presence to all visitors while maintaining the highest level of confidentiality and discretion.

In addition to providing high-level administrative support for the Dean and Dean's Office leadership, including calendar management, travel coordination, document preparation, and general office support, the Office Manager plays a key role in planning, organizing, and executing events for the Dean's Office and School-wide initiatives. These include retreats, ceremonies, receptions, faculty and staff appreciation events, leadership meetings, and other special programs that build community and advance the School's mission.

Reporting directly to the Special Assistant to the Dean, the Manager ensures efficient functioning of the Dean's Suite, exceptional service to internal and external stakeholders, and seamless coordination of events that support the visibility, operations, and strategic priorities of the School.

Established in 1841, the University of Maryland School of Pharmacy (UMSOP) is the fourth oldest school of pharmacy in the United States. As a leader in pharmacy education, scientific discovery, patient care, and community engagement; the School conducts cutting‑edge research and engages in a wide variety of professional practice activities to improve the health and well‑being of citizens in the state of Maryland and beyond.

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 16 paid holidays, 3 personal leave days, unlimited accrual of sick time, and comprehensive health insurance;

professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

Respect & Integrity, Well-Being & Sustainability, Equity & Justice, and Innovation & Discovery

• Serve as the primary front‑desk representative for the Dean's Office, greeting visitors professionally, responding to inquiries, and directing individuals to appropriate contacts in a service‑oriented manner.
• Maintain confidentiality when interacting with visitors and handling sensitive information.
• Act as a liaison with other departments and outside agencies, which may also include senior leadership. Follow up and resolve all business office issues or concerns and advise management as necessary.
• Ensure the outward‑facing reception area is clean, organized, and reflects the professional standards of the School.

• Responsible for the day‑to‑day administrative support functions for the Dean's Office.
• Provide high‑level administrative support to the Dean, including complex calendar management, meeting scheduling, and prioritization of requests.
• Arrange and coordinate travel for the Dean and Dean's Office leadership, including itineraries, reimbursements, and adherence to University travel policies.
• Prepare, edit, and format correspondence, agendas, minutes, reports, briefing documents, and presentation materials.
• Maintain confidential records and documents in compliance with University policies.
• Evalua…