Administrative Strategist​/Assistant to Executive Director

Administrative Strategist/Assistant to Executive Director

Join to apply for the Administrative Strategist/Assistant to Executive Director role at STEP Fund (Service Workers Training & Education Partnership)

STEP is the training fund for Local 23 and its partner employers. We contribute to the growth of sustainable work lives in the food service industry by providing free, excellent training and educational benefits to support union workers, their families, and their communities. The majority of STEP’s participants are people of color or immigrant workers, and we are passionate about helping them grow and thrive.

This is a full‑time, on‑site role for an Administrative Strategist/Assistant to the Executive Director based in Silver Spring, MD. This is a confidential position. STEP is a small but fast‑moving organization that is still growing and changing. Are you:

• Someone who cares about making a difference in the lives of lower income workers?
• Looking for an organization where you will have diverse responsibilities and an opportunity for growth as the organization takes on new projects?
• A creative problem‑solver who loves new challenges and is able to think ahead and plan?
• Attentive to detail and highly organized?
• Possibly interested in assisting with English & hospitality instruction, employment support work, or member communications?
• Someone who can be flexible and adaptable, working collaboratively with a team on a wide variety of tasks?
• Understands that improving the flow of everyday tasks supports the strategic goals of an organization?

• Connect with potential and current participants, answering questions about classes, helping members register, and referring them to other organizations for assistance
• Answer calls, texts, and emails from participants
• Support the Executive Director with scheduling and event logistics
• Learn and take responsibility for our databases and data processes
• Accept and monitor invoices from contract instructors and service providers
• Support grant monitoring and reporting requirements
• Carry out administrative duties such as filing, word processing, copying, binding and scanning to support the Executive Director and instructors.
• Use and update our Canva templates for certificates, text blasts and flyers
• Maintain up‑to‑date employee records and personnel files
• Practical research and logistics (such as locating training spaces, contract instructors, equipment repairs)

• Occasional travel, some evening and weekend work
• Strong Spanish (written and spoken)
• Very strong English writing and conversation
• B.A. or higher
• Ability to learn and master various databases and technologies (Excel, Canva, etc.)
• Experience in not‑for‑profit and/or small team office environments
• Very organized and efficient
• Excellent time management skills and ability to keep focused on priorities
• Ability to work independently and finish projects

• Some work experience in the hospitality industry
• Interest in and/or experience in adult education and training (ESL, digital literacy)
• Familiarity with and/or connection to the labor movement and/or workforce development

$57,000 – $60,000 per year, commensurate with experience

• Free single health insurance
• Dental, vision and prescription coverage
• 401(k) plan
• Paid vacation, personal days, and sick days

STEP is an equal‑opportunity employer and gives equal consideration to all applicants without regard to sex, age, race, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or gender expression.

To apply, please send your resume, cover letter and references to jobs.