Administrative Assistant - MATCH

Administrative Assistant - MATCH

Health Care Access Maryland pay range: $19.00/hr - $19.00/hr

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Health Care Access Maryland (HCAM) is a nonprofit organization dedicated to making Maryland healthier by connecting residents to health insurance coverage and providing comprehensive care coordination. Each year, HCAM assists over 80,000 individuals across the state, offering personalized guidance, health education, and advocacy to ensure every Marylander has an equal opportunity to achieve optimal health. healthcareaccessmaryland.org

The Administrative Assistant serves as part of the Operations team in the MATCH Program. The MATCH Program works in conjunction with the Baltimore City Department of Social Services to ensure all children in foster care receive health services and ensure children’s health needs are met.

• Provide support to the MATCH clinical team by requesting supporting documentation, screening incoming calls and entering notes in the MATCH Program’s database.
• Perform clerical duties for the MATCH management staff.
• Call provider offices to confirm appointments and request medical documentation.
• Archive paper records and save them into program databases.
• Retrieve medical records as necessary.
• Daily review MATCH mailbox and address all email inquiries.
• Schedule meetings and record minutes.
• Answer the MATCH phone line daily.
• Assist with troubleshooting IT related issues.

• Conduct safety checks twice a day when in office.
• Take attendance of all staff.
• Carry out inventory of all office and facilities supplies.
• Contact landlord for facility needs.
• Reorder supplies as necessary.
• Greet all visitors to the program.

• Maintain and update MATCH and funder program databases.
• Provide weekly, monthly and quarterly reports for MATCH program.
• Reconcile data for BCDSS and HCAM internal and external reports.
• Utilize multiple databases to update the demographics of children in foster care and upload documentation containing personal identifiable information (PII).

• Submit timesheets timely and accurately.
• Complete daily Task Log.
• Complete all required HCAM and funder trainings.

• Additional duties as assigned.

• High School Diploma or GED.
• 2 years of experience working in an administrative support capacity with a multidisciplinary team.

• Strong computer literacy skills, specifically with MS Word, Excel, Outlook and SharePoint (365) and Google Suite (Drive, Sheets, Docs).
• Organizational skills with the ability to meet a demanding workload.
• Detail oriented to complete requirements of files and contract compliance.
• Sensitivity to cultural and socioeconomic characteristics of the population served.
• Excellent oral and written interpersonal and communication skills.
• Problem solving skills.
• Proven ability to work efficiently and meet deadlines.

In compliance with Maryland's wage transparency requirements, the compensation for this role has been included in the posting. Additionally, the benefits package includes:

• Vacation, sick, personal, and mental health leave.
• 401(k) retirement plan with employer match.
• Medical, dental, life, short-term and long-term disability insurance.
• Company-paid life insurance and voluntary life insurance options.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Voluntary emergency savings fund with employer match.

Health Care Access Maryland provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity includes, but is not limited to, hiring, training, promotion, demotion, transfer, leaves of absence, and termination.

Health Care Access Maryland takes allegations of discrimination, harassment, and…