Senior Account Coordinator

Join the application for the Senior Account Coordinator role at Alera Group, Inc.

Alera Group is looking for a Senior Account Coordinator who brings motivation, experience, and enthusiasm to our team. The ideal candidate collaborates with Account Managers, provides outstanding customer service, and supports open enrollment and administrative tasks.

• Actively and regularly respond to client, carrier, and staff inquiries while being customer service focused and timely; work effectively and collaboratively with internal team members to handle requests in a professional manner.
• Collaborate closely with Account Managers; generate and share reports and other relevant information weekly or daily.
• Assist with open enrollment preparation and follow‑up, provide backup to the receptionist, and support other Account Coordinators.

• 1+ years of experience in an office/administrative environment, with previous work in the healthcare industry.
• Experience providing high‑quality customer service including enrollment/termination issues, claims, benefits administration, and billing issues highly preferred.
• Great interpersonal skills with strong written and verbal communication skills.

This position requires presence in the office on a hybrid schedule as agreed with the manager. Alera Group offers comprehensive benefits, including medical, dental, life and disability insurance, 401(k), generous paid time off, and more. Salary range is $60,000 to $75,000 per year.

We’re an equal‑opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

Hybrid

Not Applicable

Full‑time

Sales and Business Development

Insurance