Academic Service Coordinator

Job Description

The University of Maryland, Baltimore (UMB), School of Nursing (SON) is currently recruiting for a DNP Academic Services Coordinator to support the Office of Records and Registration in the Office of Student and Academic Services.

The Academic Services Coordinator is responsible for academic programs, including DNP clinical placements, recruitment activities and events, marketing, application assessment, and support to faculty. The position assists with course scheduling, registration processes, advisor assignments, reports, and is responsible for planning, trend analysis, and environmental scanning.

Exempt Regular. UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance;

professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

• The Academic Services Coordinator supports the day‑to‑day operations of an academic program in a school, department, division, or specialty program, assisting in organizing and maintaining operational functions and serving as a resource for students, faculty, and staff.
• Assists with the coordination of administrative activities of the academic program, ensuring optimum efficiency and compliance with policies.
• Develops and creates program coursework communications and promotional literature for distribution such as newsletters, brochures, or flyers.
• Receives, screens, and responds to inquiries by providing general information about the program.
• Composes and edits documents such as class materials, handouts, syllabi, program and marketing materials to meet university standards.
• Reconciles departmental budgets and oversees payment of all departmental expenses, including student workers, guest speakers, supplies, etc.
• Serves as a liaison regarding payroll, benefits, reimbursements, and other administrative matters, assisting with travel, housing, and visa requirements.
• Provides administrative support for recruitment, selection, admission, registration, and orientation.
• Assists with program evaluation activities and recommends efficient use of space, equipment, and personnel resources.
• Maintains the calendar, schedules meetings, responds to emails, answers calls, prepares correspondence and reports, and maintains department files.
• Arranges extracurricular seminars, study sessions, or workshops to enhance student experiences.
• Performs other duties as assigned.

Education: Bachelor’s degree.

Experience: Prior related administrative experience in which program coordination is the primary responsibility.

Other: Clery Act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements.

Additional experience and formal education can be substituted for the education or experience requirement on a year‑for‑year basis with 30 undergraduate college credits being equivalent to one year of related experience.

• Prior clinical placement experience.
• Hands‑on experience in a service‑learning environment and work with graduate and professional students.
• Availability for non‑standard hours (nights and weekends) when needed.

• Ability to work cooperatively with others and independently.
• Thrive in a fast‑paced environment with diverse perspectives.
• Consistently meet deadlines across multiple projects and priorities.
• Effective use of technology,…