Colleague - Phone Shops Castle St Superstore

Overview

Our Phone Shop colleague rate of pay starts from £12.87 an hour. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us in Tesco Mobile a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.

• Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
• Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
• Following the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
• Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines, and demonstrating due diligence in your department.
• Supporting your manager to control costs on your department and deliver budgets, and maintaining stock record accuracy for stock control routines.

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The drive and motivation to work in a sales and service environment.
• Ability to adapt to working in a fast-paced, ever-changing environment.
• A passion for the latest technology.
• Ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be at work on time, well-presented, and ready to be a brand ambassador.

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Discounts: 10% off and 15% at pay day weekends;
  Colleague Clubcard benefits.
• Access to free wellbeing services and resources.
• Life cover of five times pay and a pension with matching contributions up to 7.5%.
• Additional benefits to suit you, from discounts to cycle-to-work schemes.
• Uniform provided and policies to support you for life’s moments.
• Access to colleague networks and information about available benefits.

Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” We are committed to diversity, equity and inclusion and ensuring everyone feels welcome at work.

We welcome flexible working discussions and understand that life may bring changes. We are proud to be Disability Confident Leader and to provide an inclusive and accessible recruitment process. For information on accessibility, please read our materials.

Tesco will recruit individuals who meet the school leaver’s age requirements. Some roles may have additional age-related restrictions. Where there are high volumes of applicants, roles may close earlier than the advertised end date.

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