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Reception & Guest Services Assistant

Job in Ballymena, County Antrim, BT42, Northern Ireland, UK
Listing for: JobStart Scheme
Part Time position
Listed on 2026-01-24
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16 - 17 GBP Hourly GBP 16.00 17.00 HOUR
Job Description & How to Apply Below

THE EMPLOYER IS: GALGORM HOTEL MANOR LTDThe Reception & Guest Services Assistant will support the front-of-house and concierge team in delivering a welcoming, professional, and efficient service to all guests.

Responsibilities
  • Observe and assist senior concierge and reception staff with operational duties.
  • Maintain high standards of professionalism, presentation, and customer service.
  • Welcome and greet guests on arrival and departure.
  • On-the-job mentoring from experienced reception and concierge staff.
  • Opportunities to develop customer service, communication, problem-solving, and teamwork skills.
  • Practical experience in hospitality operations and front-of-house procedures.
Skills and Qualifications
  • Ability to work as part of a team.
  • Recent experience in a similar role.
Further Information

The Employer is: GALGORM HOTEL MANOR LTDJobStart Opportunity - Working Hours Information
- Standard

Hours:

up to 25 hours per week.

- Flexible/Reduced

Hours:

May be available upon approval by a Work Coach.

- Additional

Hours:

The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.

The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on .

Vacancy  Job Sector Secretarial and Administration Area Co Antrim Location Ballymena Salary 16-17 £ 7.55, 18-20 £ 10.00, 21 plus £12.21 per hour No. vacancies 1 Contract Type Temporary Weekly hours 25 Published date 22/01/2026 Closing date 04/03/2026 Worktime Various shifts, Morning, Afternoon and Evening. To be confirmed.

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