Branch Manager

BRANCH MANAGER - BALIKPAPAN

DHL Global Forwarding is seeking a dynamic Branch Manager to define and implement strategies for our specific line of business at the branch level in Balikpapan. This role will lead operations to achieve short‑term and long‑term financial and operational objectives, including profitability, revenue growth, productivity, and market share, in alignment with our overall business strategy.

• Strategic Leadership:
  Define and implement the line of business strategy at the branch level, ensuring alignment with overall business objectives.
• Operational Management:
  Plan, organize, and oversee business operations, including sales, marketing, accounting, and financial functions.
• Financial Oversight:
  Manage robust P&L, including EBITA, cost control, and revenue optimization.
• Performance Monitoring:
  Assess branch performance, monitor budgets, and recommend corrective actions.
• Growth Initiatives:
  Identify and drive exploration of growth opportunities to enhance market share and profitability.
• Issue Resolution:
  Address conflicts and ensure effective execution in critical areas such as product and market strategy.
• Process Improvement:
  Analyze complex issues and adapt existing methods to improve operational efficiency and productivity.
• Stakeholder Engagement:
  Build relationships with business leaders, customers, and external service providers to influence policies and practices.

• Education:
  
  Bachelor’s Degree in Business, Supply Chain Management, or related field.
• Experience:
  
  Minimum 5–10 years of supply‑chain and logistics management experience, focusing on strategy and operations.

• Strong expertise in strategy implementation, business operations, and productivity.
• Proficient in budget management, profit optimization, and market strategy development.
• Excellent conflict resolution and negotiation skills.
• Ability to influence and build relationships with diverse stakeholders.
• Strong presentation, storytelling, and facilitation skills.
• Familiarity with DHL Group processes and industry best practices.
• Language:
  Fluency in Bahasa Indonesia and English.
• Knowledge of Balikpapan market (mandatory).

At DHL Group, we value innovation, collaboration, and a commitment to excellence. You will be part of a global team dedicated to delivering exceptional service and driving business success. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development.

If you are ready to take on this exciting challenge and make a significant impact, submit your English CV to the link provided in the vacancy.

DHL Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.