Field Service Engineer

The Field Service Engineer will be responsible for providing on-site technical support and services for KSB products or equipment. This role involves installation, troubleshooting, maintenance, and repair tasks to ensure optimal performance and customer satisfaction.

To execute technical issue on site & Workshop.

Performing and responsible for Installation, Inspection / Maintenance / Repair, Check, Troubleshoot Issues and problems.

Perform comprehensive Technical Service Report.

Responsible for meeting/communication the daily service maintenance and repair needs of the customer’s equipment, and acting as Company Representative.

Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.

Identify risks and opportunities related to any services within the current local situation that can impact the business.

Implement the QHSE (Quality, Health, Safety, Environment) procedure as well as all other directives/guidelines.

Job placement based in Balikpapan, Kalimantan Timur

• Possess at least a Diploma or Bachelor Degree in Mechanical Engineering.
• Having a minimum of 3 (three) years of experience in related functions.
• Good communication skills, analysis, and reporting.
• A team player in a dynamic environment within a matrix organization.
• Having a positive attitude, open-mindedness, motivated and willingness to learn.
• Having pump technical know-how, specifically mining pump products.
• Fluent in English both oral and written.
• Willing to travel all around Indonesia.