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Lead, Customer Experience Transformation & Insights

Job in Baldwin Park, Los Angeles County, California, 91706, USA
Listing for: Athens Services
Full Time position
Listed on 2026-01-27
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading waste management company is seeking a Senior Manager of Customer Experience Transformation to enhance their customer experience strategy through data, technology, and design. This role involves leading Qualtrics implementation, managing cross-functional projects, and driving customer-centric practices across the organization. Ideal candidates will have extensive experience in customer experience design and project management. Benefits include competitive wages, a comprehensive benefits package, and opportunities for professional development.
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