Store Support, Retail & Store Manager

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Position

Purpose:

Associates in Store Support positions are responsible for various non-sales functions. This includes ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Direct customer or vendor interaction may be required, such as directing customers to store departments or merchandise, answering questions about product order status, handling cash management, or ensuring program compliance. These positions are crucial in ensuring the highest level of customer satisfaction.

Associates must work cooperatively with other team members, vendors, carriers, and operate with minimal supervision when necessary. They should be detail-oriented, possess good time management skills, demonstrate integrity, respond to operational concerns, and focus on store-specific business objectives while supporting operational responsibilities. Specific roles may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

• Not Applicable

• Full-time

• Consumer Services

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