Operations Manager

Position Summary

Operations Manager is a member of the Store Management team, driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

• Lead others and work effectively with store crews
  Supervise, assign and direct activities of the store’s crew
  Effectively communicate information to store crew and supervisors in an open and timely manner
  Support Store Manager with action plans for operational and service improvement
• Customer Service
  Assist customers with their questions, problems and complaints
  Promote CVS customer service culture (greet, offer help, and thank)

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

• Experience as a retail manager or supervisor.

High School Diploma or Equivalent (Preferred but not required).

40

Full time

$17.00 - $29.00 (base hourly rate)

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

We anticipate the application window for this opening will close on: 02/21/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.