Counter Sales Representative

Job Purpose

Responsible for processing orders received electronically, by telephone, or personally from customers or company employees, and entering them into SIMS. Orders may include a company-wide range of products, such as pipes, valves, fittings, and electrical products. Also, miscellaneous admin functions, and miscellaneous warehouse duties as needed.

• $22.44 - $27.68, depending on position qualifications, job-related skills and experience, education, certifications, and geographic location.

• Comprehensive benefits packages that include health insurance, retirement plans, vacation, vacation purchase program, and other employee assistance offerings.

• Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed.
• Monitor both pro-active and customer-driven expedition of material.
• Maintain knowledge of current price levels of material.
• Update contracts and price lists as needed.
• Obtain price quotes from vendors for resale to customers.
• Answer immediate and periodic requests from internal and external customers and branches pertaining to the sales functions, including warehouse errors, shortages, and damaged and wrong material.
• Transfer or remove excess and/or dead stock from branches.
• Set up the correct description of all inventory items.
• Add new inventory to the system as needed.
• Maintain various records and files, including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts.
• Handle confidential information related to product and resale costs.
• Unload material, tools, and equipment from vendor trucks.
• Inspect material for minimum MRC Global quality requirements.
• Maintain site inventory by assisting in inventory audits.
• Stock and transfer material, tools, and equipment to the appropriate shelf, bin, rack, or pipe bundle by a predetermined sequence, including bin location, size, type, style, and length.
• Mark the material with the correct identifying information.
• Assemble customer orders from stock and package orders in boxes and pallets as per customer requirements.
• Pull orders for delivery and stock-to-stock transfer.
• Load onto the correct truck or transfer to the packing area using a forklift.
• Prepare documentation for UPS, LTL, SH, or Air shipments.
• Enter appropriate inventory (incoming and outgoing) information into MRC Global specific software, as needed.
• Maintain warehouse cleanliness in compliance with OSHA and MRC Global safety policies.
• Take reasonable care for the safety and health of yourself and others.
• Report workplace hazards, injuries, or illnesses immediately.
• Perform other departmental duties or projects as assigned.

Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.

• High school diploma or a GED (General Education Degree).
• Two years of warehouse experience, either with MRC Global or with a similar work environment.
• Thorough knowledge of material and products offered by MRC Global and general knowledge of pricing for PVF materials.
• Ability to learn MRC Global specific software and scanning.
• Ability to become certified on and adequately operate forklift trucks, overhead cranes, and other warehouse equipment.
• Strong working knowledge of Microsoft Excel.
• Customer service mindset, strong reasoning, math and analytical skills, organizational, and time management.
• Ability to establish working rapport with local management, corporate employees, and other branch personnel using proper phone etiquette and other effective interpersonal skills.

• Must have the ability to provide documentation verifying legal work status.
• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.
• Ability to understand and comply with MRC guidelines and expectations, to include MRC Global’s Code of Conduct and Conflict of Interest guidelines.

• For position-specific details regarding the physical and mental demands and working conditions, contact Human…