Grocery Clerk Job Bakersfield area,California USA,Retail

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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Help customers discover new items or products they inquire about.

Inform customers of food specials and recommend grocery items to ensure they get what they want and need.

Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.

Provide customers with ordered fresh and non-perishable grocery products.

Label, stock, and inventory department merchandise.

Report product ordering/shipping discrepancies to the department manager.

Stay current with present, future, seasonal, and special ads.

Adhere to all food safety regulations and guidelines.

Ensure proper temperatures in cases and coolers are maintained and logs are kept.

Gain knowledge of products sold within the department and respond to questions, making suggestions about products.

Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products.

Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.

Inspect equipment regularly and notify management of repairs needed.

Notify management of customer or employee accidents.

Work cooperatively in a high-paced and sometimes stressful environment.

Manage conflict reasonably and cooperatively.

Act with honesty and integrity regarding customer and business information.

Follow directions and seek assistance when needed to resolve issues.

Support and assist minors, individuals with special needs, and older adults.

Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

Customer Service skills
Effective communication skills
Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

Customer Service skills
Retail experience

About Us

Based in Northern California, Foods Co. merged with The Kroger Company in 1998. Today, we serve customers in 20 stores across Northern California. As part of the Kroger family, we pride ourselves on diverse teams passionate about food and people, with a mission to Feed the Human Spirit. We innovate continuously to create amazing experiences for customers, communities, and employees, with food at the core.

We value people highly, providing resources to help you succeed at work and in life. Whether seeking a part-time role or a new career, apply today to join our Foods Co. family!

What You’ll Receive From Us

Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
Flexible scheduling with paid time off, holiday, and sick pay.
Emotional and financial support, including free counseling and financial coaching.
Associate discounts on various purchases.
Up to $21,000 in tuition reimbursement through our Continuing Education program.
Growth opportunities via training programs and diverse career paths.

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