Retail Sales Associate Flagship Bakersfield | Mount Vernon Ave

Retail Sales Associate – FLAGSHIP LOCATION BAKERSFIELD | Mount Vernon Ave - Spanish Preferred (Avg. $30.00)

Join to apply for the Retail Sales Associate – FLAGSHIP LOCATION BAKERSFIELD | Mount Vernon Ave role at Arch Telecom
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We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since ’93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand! Do you think you have what it takes to be a Mobile Associate (MA)?

• Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Explore individual needs and provide hands‑on demonstrations of the latest and greatest technology in‑store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love.
• Guide customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise.
• Approach service and sales needs with patience, honesty, and empathy.
• Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate coverage, plans and services.
• Complete training on in‑store experience, new skills and processes, knowledge of systems and reference resources.
• Build relationships with and partner with employees across channels, including business and customer service to collectively own the customer experience.
• Successfully identify and handoff small‑business leads, develop strong peer relationships, and be ready to have a good time while giving first‑class customer experience.

• Strong desire to learn and master the skills required of customer advocates and build meaningful connections.
• Competitive drive and confidence to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing best practices.
• Effective at balancing customer experience and performance goals.
• Minimum 6 months of customer service and/or sales experience; retail environment preferred.

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay
• Uncapped commission earnings
• Automatic raises when reaching attainable milestones
• Exciting opportunities for career advancement
• A culture of care & excellence
• Health benefits for full‑time employees
• Bonuses: monthly sales incentive programs, contests, rewards and more.

• At least 18 years of age.
• High school degree or GED.
• Ability to stand for long periods of time.
• Ability to lift objects weighing up to 25 lbs.
• Reliable transportation.
  
  Full‑time (40 hours) or part‑time (20+ hours) availability.

Employee diversity and inclusion is a foundational principle of Arch Telecom. We embrace diverse perspectives, backgrounds and experiences and welcome everyone to our team. YOU BE YOU!

Apply now at:

Inquiries:

• Entry level

• Full‑time

• Sales and Business Development

• Retail