Key Operator

At Dreyer’s Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri – a global pure‑play ice‑cream leader. Come help us transform DGIC into the #1 ice‑cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen‑Dazs, Drumstick, Dreyer’s & Edy’s, Skinny Cow and Outshine, and the backing and coaching of European‑based ice‑cream experts, we know we have the winning recipe.

Headquartered in Walnut Creek, the Bay Area’s hub for up‑and‑coming food trends, our teams across our offices and factories are raising the bar on all things ice‑cream. We are investing in significant capital expansions to grow our Operations and Supply Chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight‑knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly.

We are committed to pursuing every great idea and delivering the best ice‑cream experience for our consumers, when and where they want it.

Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you.

Shift: Night

Effective and consistent running of the machine you are assigned to. Always working to achieve production targets through effective interaction with the processes. A good understanding of the machinery & ensuring you achieve the desired results in terms of Quality, Safety, Hygiene and Waste. This will be achieved through having the knowledge and understanding of the assigned machines on the line, process, and products.

Attention to detail and always operating within the required parameters of your machines.

• To ensure your machines are clean but not damaged by excess water, always organized and operating under discipline
• Operate to standard operating procedures in area assigned
• Have basic ice cream knowledge, understanding the "WHY", not just the HOW
• Ensure limited water is used when cleaning with "clean as you go" principle
• Correct use, storage and set up of all equipment
• Ensure effective hand over with Maintenance and next shift, all faults and issues reported
• To drive the production process to ensure that the products produced meet customer specification, quality and food safety.
• To ensure production meets targeted outputs through effective control of the manufacturing process
• To communicate effectively with the entire team
• Ensure health and safety requirements are fully met and a positive safety culture is maintained throughout the line
• Ensure you walk the talk always using the looking eyes, attend to the issues as and when they happen
• Promote the Froneri culture of employees being owners rather than just employees
• Following the principle of "will I do this to my home?"
• Represent The Froneri Way of working through the behaviors and characteristics in our Operating Model and Core Values
• Other duties as assigned

• Reducing trends of rejections from food safety and quality issues
• Hygiene, GMP and safety audits improving week over week
• Daily, weekly, monthly production targets are fully met
• Effective interaction with the team and takes direction from Machine Operator
• Quality and improvement initiatives being implemented
• De‑kitting the line and making sure all packaging is returned to the warehouse
• Ensuring line is checked after being cleaned and all tools are stored in the correct places
• No stagnant water left in any equipment
• Reduction in accidents and incidents on a YOY basis

• Quality and technical system adherence
• Completion of the required production to plan
• Your machines
• Reading and learning about the proper use and running of your machines
• User manuals for your machines
• Health and Safety
• Impeccable hygiene standards always
• Clean as you go with No Ghost
• Machine tools and ancillary equipment

• Quality and technical system adherence
• Completion of the required production to plan
• Health and Safety
• Impeccable hygiene standards always
• Clean as you go; use proper cleaning techniques…