Claim Representative

Career Opportunities with California Capital Insurance

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At Capital Insurance Group we offer more than a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career.

Why choose CIG’s Claim’s Team?

CIG claims department supports our insureds throughout the claims process. We work directly with our agency partners and policyholders to accomplish successful claim resolutions. Join the claims operation and become part of a team that provides excellent service, builds relationships, and achieves successful outcomes for our clients.

• Accrue twenty one days of Paid Time Off during your first year
• Up to eighty seven percent of benefits covered by CIG for you and your family members, including medical, dental and vision plans
• One hundred percent covered plans: basic life & AD&D, employee assistance, leave management, long term disability, short term disability (outside of CA)
• Voluntary benefit offerings: short term (CA only), voluntary life AD&D self, spouse and child plans, flexible spending, health savings (HSA), hospital indemnity, accidental injury
• Above and beyond reward recognition program: kudos & shout out points program, quarterly above and beyond bonus program, annual above and beyond bonus program
• Competitive compensation: base compensation, salary management spot bonuses, annual incentive/profit sharing program – potential payout annually based on company results
• Gym memberships, travel, shopping, restaurants, theme parks, and more
• Insurance educational reimbursement and bonus programs
• Employee referral bonus program
• You have a voice! You are encouraged to share your voice through multiple channels, get involved with our employee experience and DEI committees to drive and continue the health and wellbeing of our organization for everyone
• Home and auto insurance discount program
• Paid volunteer time – through company planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you
• Retirement savings benefit (401k and Roth – match)
• Wellness and mental health incentive programs: wellness platform, tools and events, health savings account – match
• Work‑life balance

The Claim Representative I role is a hybrid eligible role, in our Bakersfield California location. This is one of our newer locations, great culture, and atmosphere and a casual dress environment. This is a great place to start your career with CIG!

Under general supervision, responsible for obtaining and maintaining essential information in order to handle routine claims. May conduct investigations on assigned cases based on policy and accident details to confirm coverage and damages owed.

• High school diploma plus 1–3 years of related customer service experience or applicable insurance knowledge.
• Must demonstrate strong customer service focus, a proficient understanding and use of basic policy/contract coverage (including regulatory/policy differences, legal liability, and general policy coverage) and be able to recognize questionable coverage/contract situations which necessitate supervisory involvement.
• General understanding of overall claim operations and key stakeholders.
• Knowledge of Microsoft Outlook and keyboard shortcuts is desired.

Salary Range: $33,506–$55,389

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.