Business Analyst - Records & Advising

Apply now Job no: 554443
Work type: Staff
Location: Bakersfield
Categories: Unit 9 - CSUEU - Technical Support Services, Temporary, Full Time, Education Support Professionals, On-site (work in-person at business location)

Business Systems Analyst I

R09

This position is temporary and ends on or before December 31, 2026. Any continuation beyond December 31, 2026 is contingent upon satisfactory performance and available funding.

Full-time

12-month

On-site (work in-person at business location)

Step 1 $ 5,787 - Step 4 $ 6,141

• However, offer amount will be commensurate with candidate’s experience, education, skills, and training.

$5,787 - $8,430

Monthly

CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 15 paid holidays per year and more! See our benefits website for additional information.

Open to all qualified applicants

applications must be received by January 30, 2026
; however, the position will remain open until filled.

Under the direct supervision of the Senior Director of Enrollment Management Administration, the Business Systems Analyst I assists with entry‑level functional and technical support for the People Soft Campus Solutions Student Records and Academic Advising modules. The incumbent works closely with IT staff, functional offices (e.g., Registrar, Advising, Academic Affairs), and external vendors to help gather business needs, understand system capabilities, and support the implementation of solutions.

This position helps users improve processes, troubleshoot straightforward issues, document functional requirements, assists with testing activities, and supports compliance with institutional and systemwide policies. The Analyst works on assignments of limited to moderate scope, building foundational knowledge of higher education student systems, business process analysis, and project coordination.

• Assist functional stakeholders (Registrar’s Office, Undergraduate Advising, Colleges) in identifying and documenting business needs related to Student Records and Academic Advising.
• Review current pre‑defined system configurations and processes to help identify basic gaps and recommend solutions.
• Translate straightforward business and technical requirements into draft functional specifications for developers or third‑party vendors with guidance from senior staff.
• Participate in small‑scale projects, enhancements, and upgrades related to student records and advising under direction from the Senior Director of Enrollment Management Administration.

• Support analysis efforts for projects aimed at improving workflows in student record‑keeping, academic progress tracking, and advising services by gathering notes during meetings, documenting existing workflows exactly as described by stakeholders, preparing simple current‑state workflow diagrams, and capturing user pain points.
• Assist in documenting functional requirements, business processes, and data workflows.
• Help design and execute system and user acceptance testing for upgrades, patches, and new functionality by recording testing outcomes, identifying simple discrepancies, and logging issues in the designated tracking tool.
• Contribute to recommendations for improving advising and records processes, with oversight from senior team members.

• Assist with configuring and validating system settings within People Soft Student Records and Academic Advising, following established guidelines, by updating delivered values in tables, verifying term activation steps, or validating checklist items. Flag unexpected results for review.
• Perform routine data validation to support system accuracy and…