Clinical Quality Analyst; Bakersfield, CA

Onsite or Remote

Flexible Hybrid

Work Schedule:

Monday-Friday, 8:00am-5:00pm

Posted Date: 11/24/2025

Salary Range: $70,900 – $145,200 annually

Employment Type:

Indefinite

Job # 27715

The Public Mental Health Partnership (PMHP) is seeking to hire a full-time Clinical Quality Analyst (CQA) to conduct fidelity reviews for ACT/FACT teams across California, as part of its work as a California Center of Excellence (COE) under the BH-CONNECT Initiative. The CQA will conduct fidelity reviews on-site (in person) at team sites in public mental health clinics; extensive travel is expected.

By independently completing semi-structured interviews, medical record reviews, structured observation, and consultation with other CQAs, the CQA will monitor sites throughout California to ensure fidelity to ACT/FACT requirements.

Duties include, but are not limited to:

• Maintain impeccable datasets and documents, ensuring data security and privacy.
• Analyze collected, complex data and translate into ratings for fidelity scale, and write audience-appropriate narratives and reports on key findings to share with multiple stakeholders.
• Based on fidelity review, provide coaching and support to ACT/FACT teams to enhance service delivery.
• Coordinate cross-functionally with leadership, other CQAs, and core staff to flexibly respond to changing needs and complete timely fidelity reviews and reporting, overseeing the full cycle of the QA process for assigned ACT/FACT sites.
• Assist training team in developing curriculum, and deliver training both in-person and virtually.
• Extensive travel to clinic sites for onsite fidelity review, to local sites and, at times, to other parts of California.

Travel:
Frequent travel to sites in Central California and surrounding regions (and potentially California at large) will be required. Occasional travel to the UCLA office may be required.

Pay Range:
The salary offered will be determined based on qualifications, experience, and equity. The full salary range for this position is $70,900 – $145,200 annually.

Required:

• Bachelor’s degree in a mental/behavioral health-related field or an equivalent combination of education and experience.
• Direct experience working in, and/or leading, community-based, multidisciplinary, mental and/or behavioral health teams.
• Proficiency with MS Office software, including Word and Excel.
• Experience communicating complex information to people with varying levels of education/training and different learning styles.
• Strong interpersonal style that facilitates stakeholder engagement, person-centered, strength-based, and recovery-oriented.
• Ability to analyze and synthesize large amounts of data and prepare clear reporting and recommendations for clinic sites throughout California.
• Experience leading or participating in program evaluations, fidelity reviews, quality assurance, quality improvement, and/or data-driven quality monitoring processes in clinical settings.
• Ability to work both collaboratively and autonomously.
• Must have access to reliable transportation for travel to service delivery sites throughout county, neighboring counties, and/or California at large.

Highly Preferred:

• Advanced degree in a mental/behavioral health related field (MSW, PhD, MA, PsyD, EdD).
• Demonstrated thorough knowledge of evidence-based clinical models for serving individuals with severe mental illness such as Full Service Partnership, ACT, FACT, Housing First, CTI, ICM, and similar programs.
• Knowledge of mental health issues impacting individuals experiencing severe mental illness, homelessness, and/or co-occurring disorders.
• Experience providing clinical support, including training/consultation, for staff at remote sites dealing with challenging cases and caseloads.
• Training expertise focused on complex issues faced by community-based multidisciplinary mental and/or behavioral health teams and their clients.

Preferred:

• Familiarity with collaborative work spaces, such as Google Drive, Box, and/or SharePoint.