Fire Dispatch Assistant - Shift

Shift information

5% additional pay for evening shift work; 7.5% additional pay for night shift work. Applicants must be able and willing to work any shift of a 24‑hour period and any 5 of 7 days.

• Written Exam: qualified candidates will be notified five days prior to the examination

Written Exam (Weight 100%) – will be conducted to assess the applicant’s knowledge of: basic principles and techniques of communications equipment and computer terminal operations; good customer service and/or public relations practices; proper telephone and radio technique and etiquette; basic geographykee of Kern County; basic computer systems, related technology and software; and other relevant topics.

Applicants must attain at least a 70% score on each phase of the examination process.

• High School Diploma, G.E.D. or equivalent, or any combination of experience, education and/or training that demonstrates possession of the requisite knowledge, skills and abilities listed below.

• Basic principles and techniques of communications equipment and computer terminal operations
• Good customer service and/or public relations practices
• Proper telephone and radio technique and etiquette
• Basic geography of Kern County
• Basic computer systems, related technology and software

• Communicate effectively over the telephone and radio
• Obtain information, determine priorities, and exercise good judgement in stressful situations
• Input data and utilize a computer‑aided dispatch system
• Spell correctly and write legibly
• Comprehend written and oral instructions
• Keep records, and work effectively with persons of varying socioeconomic backgrounds in emergency and non‑emergency situations

Admittance to the examination requires a valid government‑issued photograph identification. Applicants who are unable to present proper outcome must make arrangements with the Human Resources Division prior to the test date. A background check may be conducted for this classification. Following an offer of employment, you may be required to submit to post‑offer medical and drug screening tests at county expense.

This examination will establish an eligible list from which immediate appointment(s) will be made at the Kern County Fire Department. Other permanent and temporary appointments will be made as needed. Successful candidates will remain on the eligible list for a period of twelve months, unless specified otherwise by the Civil Service Commission. For more information regarding Kern County’s recruitment process, see our FAQ page.

Kern County is an ADA‑compliant and an equal‑opportunity employer and encourages all qualified individuals from diverse backgrounds to apply.