Director of Financial Crimes

Core Values

Our Core Values are at the center of everything we do and are the driving force behind our mission:
We help people and communities prosper.

• Everyone Counts - We promote a diverse and fair workplace to better serve our Members, Team Members and Communities, fostering an environment of transparency, trust, and respect.
• Innovate Boldly – We dream big, challenge the status quo, move with agility, and embrace data-driven decisions. We listen and continuously make the impossible possible.
• Embrace the Fun! – We take joy in our work by welcoming kindness, integrity, and authenticity.
• Own It – Valley Strong is ours to grow. We hold ourselves accountable to doing our best work every day and are empowered to do what’s right.

Department:
Risk & Compliance

The Director of Financial Crimes serves as the Credit Union’s designated BSA/AML Compliance Officer and provides enterprise leadership over the Financial Crimes Program, including BSA/AML, Fraud Risk Management, and Member Conduct Risk.

This role is responsible for the design, execution, and continuous enhancement of a unified, risk-based financial crimes framework that protects the Credit Union from financial loss, regulatory exposure, and reputational harm. The Director partners closely with executive leadership, regulators, and cross-functional stakeholders to ensure compliance with the Bank Secrecy Act, USA PATRIOT Act, OFAC, FinCEN requirements, and related state and federal regulations, while advancing proactive fraud prevention and data-driven decision-making.

Regulatory Accountability (BSA/AML Officer Responsibilities)

• Serve as the organization’s BSA/AML Compliance Officer, as designated by the Board of Directors.
• Maintain the enterprise BSA/AML Program, including risk assessments, policies, procedures, training, and testing.
• Ensure timely and accurate completion of SAR, CTR, OFAC, CIP/CDD/EDD, and 314(a)/(b) reporting obligations.
• Act as the primary liaison with federal and state regulators, auditors, and law-enforcement agencies on all BSA/AML and Financial Crimes matters.
• Present periodic BSA/AML and Financial Crimes reports to executive management, the Supervisory Committee, and the Board.

Financial Crimes & Fraud Program Leadership

• Lead an integrated Financial Crimes and Member Conduct Risk Program encompassing AML, fraud prevention and detection, and member conduct governance.
• Oversee fraud-monitoring tools, suspicious-activity analytics, and loss-mitigation strategies across all delivery channels and products.
• Establish and maintain key risk indicators (KRIs), key performance indicators (KPIs), dashboards, and trend analysis to support executive and Board oversight.
• Oversee the member conduct escalation and expulsion review process, ensuring consistency, fairness, and compliance with policy and legal standards.

Strategic Collaboration

• Partner with Operations, Lending, Information Security, Legal, and HR to align controls and mitigate cross-functional risks.
• Coordinate regulatory examinations, independent audits, and Board presentations.
• Provide strategic insight to executive leadership on emerging financial-crime trends and technological enhancements.

Leadership & Training

• Lead, mentor, and develop a team of financial-crimes professionals, including investigators and analysts, fostering accountability, analytical rigor, and professional growth.
• Deliver annual BSA/AML and Fraud training for employees, management, and the Board.
• Foster a culture of proactive risk awareness and member-centric fraud prevention.

Innovation & Continuous Improvement

• Evaluate, implement and optimize technology solutions to enhance alert triage, case management, automation and regulatory reporting.
• Conduct annual financial-crimes risk assessments and incorporate results into enterprise risk frameworks.
• Drive process improvements through data analytics, workflow redesign, and automation to improve efficiency and effectiveness.

Supervisory Responsibilities

Directly supervises investigators and analysts responsible for AML, Fraud, and Conduct-Risk investigations. Oversee scheduling, coaching, performance management, and succession…