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Collections Specialist

Job in Bakersfield, Kern County, California, 93311, USA
Listing for: Creative Financial Staffing
Full Time position
Listed on 2026-03-14
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 48000 - 53000 USD Yearly USD 48000.00 53000.00 YEAR
Job Description & How to Apply Below
Collections Specialist
$48,000 - $53,000


Are you a motivated professional with a knack for problem-solving and connecting with people? We're looking for a Collections Specialist to join our client's dynamic team! This role is perfect for someone with hands-on experience in consumer collections and strong skip-tracing skills, ready to make a real impact by recovering past-due accounts while maintaining positive customer relationships. If you thrive in a results-driven environment, enjoy helping customers resolve accounts, and want to grow your career in collections, we want to hear from you!

Why Work Here:
  • Competitive pay & comprehensive benefits - We value your expertise and reward your contributions.
  • Supportive, team-oriented environment - You'll work with people who want to see you succeed.
  • Career growth & professional development - From ongoing training to advancement opportunities, we invest in your future.
  • Meaningful impact - Help customers get back on track while contributing to the company's success.
  • Flexible, modern workplace - We strive for a healthy work-life balance with approachable leadership.
Responsibilities of the Collections Specialist:
  • Manage a portfolio of past-due consumer accounts with professionalism and accuracy.
  • Conduct outbound collection calls and respond to inbound inquiries.
  • Use skip-tracing tools and creative problem-solving to locate hard-to-reach customers.
  • Negotiate payment arrangements and settlements in line with company policies.
  • Document all account activity thoroughly in the system.
  • Collaborate with team members and management to achieve collection goals.
  • Ensure compliance with all federal, state, and local collection laws.
Preferred Qualifications for the Collections Specialist:
  • Proven experience in consumer collections (required).
  • Knowledge and practical experience with skip tracing methods (required).
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