Customer Service Representative - Call Center
Job in
Bakersfield, Kern County, California, 93399, USA
Listed on 2026-01-28
Listing for:
Ignitec Inc
Full Time
position Listed on 2026-01-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Job Description
We are seeking a Customer Service Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities- Handle customer inquiries and complaints
- Provide information about the products and services
- Handling calls on bills and services
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Must have call center experience
- Ability to build reports
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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