Interior Design & Sales - Cabinets
Listed on 2026-01-17
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Sales
Sales Representative, Customer Success Mgr./ CSM
Description
We are Part of the TAL Building Centers Family of StoresBased in Vancouver, Washington, TAL Building Centers is a family-owned company helping to build better communities. At our building centers located throughout the Pacific Northwest, we create a positive experience for our customers, pros and homeowners alike, by providing guidance for innovative, smart building solutions. Our mission and core values drive everything we do.
Our MissionWe Help Build Better Communities
Our Core Values- We Are the Guide
- We Are Courteous
- We Are Ambitious
- We Are Accountable
- We Are Safe
So, why TAL? Because we're more than just a job – we're an opportunity to be part of something bigger. Embrace your potential, and together, let's build a brighter future.
Role StatementInside and branch-based with some outside measurements; accountable for transaction growth for existing accounts and new, walk-in, cash customers. Manage the sales process for customers from end-to-end: manage any specialty items consisting of doors, windows, cabinets, and millwork, or some combination of.
LocationThis position will be performed onsite at our store. Remote work is not available for this role.
Outcomes for Success- Outreach to existing customers and make effective sales presentations.
- Establish relationships with existing customers and walk-ins and assess their requirements to offer tailored solutions.
- Build and maintain strong relationships with customers, ensuring their needs are met and concerns are addressed promptly.
- Consult with customers to determine functional and spatial requirements and prepare information regarding design, specifications, materials, equipment, estimated costs and building time.
- Prepare estimates and process all quotes, purchase orders, tickets, changes, invoices, etc. while following Quote Management Guidelines.
- Achieve greatest gross margin dollar potential on all sales.
- Assist with customer service problems, such as credits, refunds, returns, and exchanges.
- Communicate and coordinate with yard, store, and office personnel to ensure execution of the sales order to provide an exceptional customer experience.
- Handle special orders and assignments.
- Assist credit department to ensure all credit requirements have been met.
- Communicate effectively with customers and internal team members.
- Maintain current customer base and increase wallet share.
- May perform other duties as assigned.
Benefits are an important part of overall compensation. We are pleased to offer a comprehensive array of quality benefits to support your health, your family, and your way of life.
Our benefits package for our benefit eligible employees is robust:
- Affordable health and dental insurance via a national network.
- HSA employer contributions.
- Employer paid vision insurance.
- Employer paid life insurance.
- Excellent paid time off, including your birthday!
- 401k options.
- Strong commitment to training, professional development and career advancement.
- Product discounts.
- Tons of other incentives, reward & recognition opportunities, and voluntary benefits!
- Minimum education of High School or equivalent.
- Minimum of 5 years proven design experience with a variety of job sizes and clientele.
- Position is most successful with ability at the office and showrooms with clients.
- Creative imagination and practical understanding of construction.
- Proficient with Microsoft Office tools and Point of Sale Programs.
- Valid driver’s license (unless reasonable accommodation is required).
- Ability to visit customer job sites.
- This is largely a sedentary role; however, some filing is required.
- This would require the ability to lift files, open filing cabinets, bending, or standing on a stool as necessary.
- Exerting up to 20 pounds of force occasionally
- Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
- Occasional travel is required.
Starting wages will be based on years of experience and education.
TAL Building Centers is an Equal Opportunity Employer.
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