Distribution Support Rep

Job Summary

The position provides administrative support to the South Region Distribution Area.

• Answer phone calls in a professional and responsive manner, accurately assessing the relative urgency and priority of each call and follow through to ensure the customer is appropriately handled

• Support SERP activities by assisting with manpower tracking, logistics, and other duties as assigned with potential for overnight travel

• Serves as the timekeeping administrator.

• Coordinate meetings by scheduling conference rooms, handling catering requests, reserving audiovisual equipment, etc.

• Help sort and distribute incoming mail.

• Maintain a high level of customer service by coordinating internal and external customer requests

• Handle iExpense for the group (expense statements, mileage, procurement card charges)

• Ordering office supplies

• Maintaining confidential information including archiving of business records

• Updating on call information in ARCOS

• Support Region SERP activities by assisting the Storm Center with the creation of Storm Teams in Manpower Tracking and other support duties

• Candidate must be available to work overtime during storm duty - this could include evenings, weekends and/or holidays.

• High School diploma or equivalent required

• College coursework and/or degree are a plus.

• Certification as an administrative professional is a plus.

• At least 2 years of administrative/secretarial experience supporting multiple managers and staff in a business setting preferred.

• Prior data entry and reporting experience.

• Previous experience using an online time recording system/software preferred.

• Expense reporting knowledge a plus.

• Experience working with a diverse group with multiple needs preferred.

• Suitable years of experience working within dispatching and systems support is a plus.

• Candidate must successfully qualify on the EEI SASS test.

• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Knowledge of Oracle HCM, ARCOS, MAXIMO, JETS, CAMP, GRITS desired

• Experience with CSS preferred.

• NJUNS

• GA 811 Locate tracking

• Effective communication skills

• Excellent customer service skills

• Organizational skills - maintaining calendars, scheduling/coordinating meetings

• Ability to prioritize tasks

• Ability to solve problems in a timely manner

• Team player by assisting in other areas when necessary

• Ability to adapt to a changing environment

• Flexible, multitask oriented, ability to meet deadlines, work with minimum supervision

• Knowledge of Company operations, policies and procedures

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well‑being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s).

A summary of the benefits offered for this position can be found here (Use the "Apply for this Job" box below). Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 17327

Job Category:
Administrative & Clerical

Job Schedule:

Full time

Company:
Georgia Power