Printer Service & IS Infrastructure Specialist

Are you an experienced IT professional passionate about service management and printer operations? Our client’s team is seeking a Printer Service & IS Infrastructure Specialist to drive operational excellence, coordinate IT projects, and manage critical service processes. This is your chance to contribute to a dynamic environment where your expertise directly impacts service reliability and efficiency.

• Lead the implementation and optimization of printer services with external providers
• Stabilize printing services and create insightful reporting dashboards
• Support the IS Infrastructure team in service management and small IT projects
• Coordinate tickets and manage high-severity incidents as Manager on Duty
• Locally manage global IT initiatives and run small virtual server environments
• Contribute to continuous process improvement and project management efforts

• Minimum 3 years of experience in IS Infrastructure Service Management
• Experience with printer contract and service provider management
• Knowledge of server and storage systems operations
• Proficiency with Service Now or equivalent ticketing systems

• IT Infrastructure or Project Management background
• ITIL or similar certification

• Excellent communication and collaboration
• Process-oriented and analytical
• Independent, target-focused, and proactive