Front of House Receptionist

Overview

This job is with HCA Healthcare, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Receptionist

Location:

The Lister Hospital, Chelsea

Hours:

Full time, 37.5 hours per week

Shifts:

Various shifts between 0700 and 1930. Night cover may also be required to cover any holiday/ sickness

Permanent

Salary: £27,222 per annum + excellent benefits

We re looking for a Receptionist to join our Front of House Team based at The Lister Hospital. This role is vital in providing a professional, efficient and friendly service to visitors to the hospital, ensuring that policies and procedures are maintained to the highest standard.

Above all else, we re committed to the care and improvement of human life. It s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. You ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

• Meeting and greeting all patients and visitors upon their arrival at the hospital
• Providing a pleasant and efficient telephone service for patients, doctors, visitors, staff and any other callers
• Directing calls to the correct department as required
• Coordinating all deliveries and couriers to the hospital

• Previous Receptionist experience, ideally within healthcare or a large corporate setting
• Computer literate
• Excellent communication skills

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world s leading healthcare providers. In the UK, we re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Receptionist you ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our Mission Is Simple, Above All Else We re Committed To The Care And Improvement Of Human Life, a Clear Statement That Extends To Both Our Patients And Colleagues. To Achieve This, We Live And Breathe Four Core Values

• Unique and Individual:
  We recognise and value everyone as unique and individual
• Kindness and compassion:
  We treat people with kindness and compassion
• Honesty, integrity and fairness:
  We act with absolute honesty, integrity and fairness
• Loyalty, respect and dignity:
  We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.