Field Service Engineer

Overview

Crown Lift Trucks Ltd is one of the world’s largest material handling companies, renowned for award-winning product design, advanced engineering and technology, and superior after-sales service. For 80 years Crown has used vertically integrated processes to design, manufacture and distribute innovative solutions that improve customers’ productivity and operating efficiency. Crown produces a broad range of forklifts, batteries and chargers, automation and fleet management technologies, and warehouse solutions design services.

To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures. The role involves working to a planned schedule of service and maintenance jobs at our client’s premises. To ensure van stock is monitored and sufficient for the day-to-day maintenance of the fleet.

• To carry out inspections and monitor the safety of the repaired and maintained trucks.
• To accurately complete job sheets, timesheets and purchase requisition and parts paperwork within the required timescales.
• To take responsibility for all equipment and tooling (including van/laptop/tablet) and ensure that it is in a safe condition for the type of work being undertaken.
• To work to strict planned schedules and deadlines.

Knowledge of at least one of the following areas is required, with willingness to undertake additional training to excel within Crown Lift Trucks Ltd:

• Mechanical engineering
• Electrical engineering
• Hydraulics

You will have the ability to work independently and in a team, strong communication skills, and the ability to work to timescales as required. We expect someone who can be product trained and then take the Engineer Service role on straight away.

• Must hold full UK Driving Licence.
• Proficient in fault finding and repair.
• GCSE English and Maths at grade C or equivalent.
• Experience of Health & Safety requirements in a workshop environment.
• Commitment to continuing personal and professional development.
• Excellent organisational skills, resourcefulness and solution-driven approach.
• High standard of accuracy and attention to detail.
• Ability to multi-task and prioritise workloads to meet deadlines.
• Ability to work independently or in a team.
• Clear oral and written communication skills.
• Consultation and negotiation abilities.
• Flexibility to cope with diverse needs of the role.
• Motivated and resilient under pressure; positive, personable attitude.

• Recent and relevant experience in forklift service (not essential).
• Engineering qualification.

• Hours of Work: Monday to Friday – 08:00 to 16:30 with 30 minutes lunch.
• Company Vehicle: A company van and fuel card provided with optional private use (tax paid). Current Field Engineer vehicle is a Ford Transit Custom.
• Holidays: 25 days holiday.
• Pension: Company pension plan.

At Crown, our employees are the driving force behind our success. We cultivate a culture of passionate people and inspired innovation. In Crown’s history, many employees have long tenures, and we invest in training and development, offering competitive compensation and various benefits.

• Company van plus fuel card – private use subject to tax regulations.
• Company pension plan.
• 25 days annual leave plus bank holidays.
• Support with tooling and access to discount schemes.
• Health-related benefits and other perks.

How to apply: Please contact Crown Lift Trucks Ltd via our website or Recruitment Team.