Field Services Engineer

Job Overview

Join AMSC as Field Services Engineer. The role involves site surveys, power quality testing, failure analysis, on‑site commissioning, customer training, factory testing support and global field service reporting with 50% travel.

• Perform site surveys and power quality testing, prepare reports for customers or internal sales.
• Conduct root cause analysis of premature component failures, recommend reliability actions.
• On‑site commissioning of D‑VAR, PQ‑SVC systems, inverter components and control electronics for domestic and international customers.
• Train customers on operation and maintenance practices.
• Assist Engineering & Manufacturing with factory testing of new units.
• Provide written communications regarding customer units, produce and maintain service reports, monthly and weekly reports to management.
• Manage field change order process, monitor customer units using DAS and remote monitoring.
• Travel globally 50% of time, maintain inventory, schedule routine maintenance, startup/commissioning activities.
• Conduct trend analysis of field service database, carry out trend analysis, oversee service pager usage.
• Follow company purchasing authorization procedures and other duties as assigned.

Engineering degree in a technical field, Electrical Engineering preferred.

• 5‑7 years’ experience in electrical power, electronics, communication systems; education can be substituted.
• Working knowledge of electrical power circuits, power electronics, and ability to read schematics.
• Computer knowledge in Windows environment; medium voltage safety training required.
• Strong written and oral communication skills; self‑directed, motivated, work both teams and independently, attention to detail.
• Basic knowledge of NEC, IEEE standards for electrical installations; medium work with occasional heavy work up to 75 pounds.

Entry level

Full‑time

Information Technology

Renewable Energy Equipment Manufacturing