Municipal Security Officer

Job Description

Serve as the welcoming face of safety for the City of Avondale—protect our facilities while delivering exceptional customer service to everyone who walks through our doors!

Provides security for the City Hall complex and other City facilities; enforces rules and regulations; answers questions; provides information to the general public; and provides customer service as required.

• Patrol the City Hall complex, which includes City Hall, Library, City Court, and Police building, both on foot and in a patrol vehicle.
• Monitor video surveillance of all City complexes.
• Monitor assigned locations and promptly report emergencies or suspicious activities to the Police Department.
• Drive, stand, and walk to City buildings, parking areas, and grounds in designated areas to observe unusual behavior and to prevent vandalism.
• Provide customer service assistance, such as directing citizens to other City facilities; evaluate and resolve customer service-related complaints.
• Communicate via portable radio to maintain contact with Police Department resources.
• Identify and report safety hazards, security concerns, and other deficiencies related to City buildings.
• Receive and investigate security-related complaints.
• Respond to emergency situations.
• Perform security for City Council meetings.

• High School Diploma or GED equivalency is required. Knowledge of industrial security policy and procedures, and electronic security alarms and systems.
• A minimum of one (1) year of customer service experience, preferably in a law enforcement, security, detention, or related position.
• Skilled in using portable radios for clear communication and in responding effectively to emergency situations.
• Valid Arizona Operator’s Driver’s License.
• Obtain DPS Terminal Operator Certificate (TOC) within six (6) months of hire.
• Obtain Court Security Officer Certification through the Arizona Court Security Guard Academy within one (1) year of hire date.
• Pass a certified Defensive Tactics Training Course.
• Wear a ballistic vest and utility belt as part of standard safety equipment.
• Pass a comprehensive background investigation, polygraph examination, and psychological examination.

This position requires participation in a rotational schedule, which may include evenings, weekends, and holidays.

The City of Avondale offers a comprehensive benefits package with outstanding health and wellness benefits, financial perks, work-life balance, and more. Explore our Employee Benefit Highlights and Benefits Guide for full details!

For additional information, visit our website.