Early Morning Stock Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus is constant high‑quality, on‑trend merchandise at extraordinary savings while providing an exciting treasure‑hunt experience for our customers.

• Success – our winning team pursues excellence while learning and evolving.
• Career growth – we develop industry‑leading talent because Ross grows when people grow.
• Teamwork – we collaborate to solve hard problems and find the right solution.
• Diversity, Equality & Inclusion – we celebrate the backgrounds, identities, and ideas of everyone who works and shops with us.

Our corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and eight distribution centers nationwide. In 2023 we generated $20.4 billion in revenue and are a Fortune 500 company committed to an inclusive workplace and continuous learning.

The Retail Associate ensures customers have a positive shopping experience. This includes greeting customers with eye contact and a smile, treating colleagues with respect, following company best‑practice standards, maintaining a clean work area, and ensuring proper merchandise presentation. Associates are expected to work in all store areas as needed and may be requested to perform additional tasks to support customer service and operational goals.

• Safety is the number one priority: practice safe behaviors and maintain a clutter‑free sales floor.
• Respect and courtesy toward customers and associates at all times.
• Assist customers, including register‑training, merchandise assistance, and knowledgeable responses to questions.
• Respond promptly to customer service calls and handle issues courteously, calling leadership when necessary.
• Represent and support the Ross brand at all times.
• Perform cleaning tasks (sweeping, mopping, dusting, wiping counters, repurchasing restroom supplies, disinfecting high‑touch areas).
• Maintain professional appearance and adhere to the company dress code.
• Execute daily sizing and recovery to keep the store neatly merchandised.
• Expedite merchandise receipts to the sales floor, following presentation guidelines and department familiarity.
• Understand Loss Prevention and merchandise protection standards.
• Demonstrate integrity, safeguarding confidential information and store assets.
• Follow all Mark‑Out‑of‑Stock policies and cash handling procedures with accuracy.
• Show urgency and maximize productivity by executing best practices and minimizing workflow steps.

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leads by Example
• Communicates Effectively
• Ensures Accountability & Execution

Effectively communicate with customers, associates, and store leadership in a friendly, respectful, cooperative, and pleasant manner.

Ability to perform basic mathematical calculations commonly used in retail environments.

• Use all store equipment, including PDTs, registers, and PCs.
• Stand, walk, and move around the store 100% of working time.
• Bend at the waist, squat, kneel, climb, carry, reach, and stoop regularly.
• Occasionally push, pull, or lift more than 25 pounds.
• Operate janitorial equipment, rolling racks, ladders, and other supplies.
• Additional qualifications may apply for certain assignments.
• Stockroom shifts may require pushing, pulling, or lifting more than 20 pounds.

None

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all‑inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We are committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental, or developmental disability, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, and any other category protected by federal, state, or local laws.

Mid‑Senior level

Full‑time

Management and Manufacturing

Retail