Account Manager , Specialty OE

Bendix Commercial Vehicle Systems LLC

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

LOCATION: Avon / Ohio (US-OH), United States

BRAND: Bendix |
REQUISITION : 9716 |
JOB GRADE: 16 |
ON-SITE/REMOTE: Remote

Want to help shape tomorrow? At Bendix we've been doing it for 90 years…setting the standard with advanced dynamic solutions that drive improved commercial vehicle performance and safety. We're part of the Knorr-Bremse Group, the global leader in braking technologies. As part of our team, you'll collaborate with a world of talented and dedicated colleagues whose sense of purpose complements your own.

You'll find rewarding opportunities, diverse experiences, partnerships, and an unwavering commitment to ethics and integrity. Innovation is part of our DNA. Achievement drives our culture. Learn more today!

Job Description:

Position Title: Account Manager (1‑3), Specialty OE

Reports To: Manager, Engine & Specialty

Date Last Revised: September 2022

Position Summary: Maintain customer relationships at the purchasing, engineering, quality, marketing, and sales levels focused on implementing strategic and tactical customer account initiatives, while requiring minimal supervision and support.

• Lead day to day account maintenance topics, responding to price requests, change requests, tracking Quality & Delivery performance and support product launch initiatives.
• Support customer interactions that impact commercial aspects including quotes and written agreements.
• Develop interpersonal relationships with key customer contacts.
• Monitor sales order process and provide strong technical support on complex orders.
• Possess a strong understanding of clients' businesses, industry, and organizational structure.
• Establish short‑ and long‑term sales plans using global on‑line computer tools and based on interaction with Bendix CoC directors and the Account Team.
• Assist open RFQ response by working with CoC's and purchasing.

• Strong knowledge of all areas in the transportation industry including Suppliers, OEMs, Fleets, Original Equipment Service (OES), independent distribution channels, etc.
• Possesses comprehensive knowledge of organizational sales policies and procedures.
• Strong knowledge of the operation, design and application of air brake and foundation brake systems and steering systems.
• Strong knowledge of contracts and negotiation tactics.
• Strong knowledge of marketing strategies.
• Strong knowledge of computer‑based programs. (Word, Excel, PowerPoint).

Account Manager 1:

• Minimum of 5 years' experience in account management or similar experience.
• 3‑5 years' experience heavy vehicle industry experience required.
• Minimum of 5 years' experience with heavy vehicle brake systems or a minimum of 3 years brake system sales experience at a heavy vehicle OEM preferred.

Account Manager 2:

• Minimum of 8 years' experience in account management or similar experience.
• 5 years' experience heavy vehicle industry experience required.
• Minimum of 5 years' experience with heavy vehicle brake systems or a minimum of 3 years brake system sales experience at a heavy vehicle OEM preferred.

Account Manager 3:

• Minimum of 10 years' experience in account management or similar experience.
• 5 years' experience heavy vehicle industry experience required.
• Minimum of 5 years' experience with heavy vehicle brake systems or a minimum of 3 years brake system sales experience at a heavy vehicle OEM preferred.

• Strong technical solution based selling skill set required. Must be able to address the customers technical needs.
• High technical aptitude and business acumen in the commercial vehicle industry.
• Customer first attitude, driven to build and prioritize customer relationships throughout the customer's organization and within Bendix.
• Excellent problem‑solving skills including the ability to develop creative solutions that address customer needs.
• Self‑starter and strategic thinker for both short-term and long-term wins.
• Must be able to partner…