Server, Server​/Wait Staff

Benefits

• Flexible schedule

At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. You will be responsible for making special days memorable and everyday meals something extraordinary. If you want to work and grow with a company with a proven track record of success, an unmatched commitment to its employees, and the best in the industry, you are in the right place.

We respect one another for our talent, creativity and individual differences, and we bring our greatest strengths to achieve success as a team. If career growth is what you are looking for – we’ve got it too.

Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards. Demonstrates genuine hospitality and delivers a memorable experience. Maintains a professional appearance and a positive, friendly attitude. Performs all duties to maximize guest satisfaction and a high-quality work environment as directed by the Manager on Duty.

• Guest Interactions
• Reports to work well-groomed, in clean and proper uniform, and practices good personal hygiene at all times.
• Greets guests in a courteous and respectful manner when seated at station.
• Welcomes guests immediately upon seating with a non-scripted greeting.
• Uses acquired menu knowledge to offer menu suggestions, answer questions and anticipate guests’ needs.
• Deliver hot food; check completed orders for accuracy, appearance and temperature, and deliver to the table promptly.
• Deliver Perkin’s Service by showing hospitality, personality and informed recommendations at every step; engage guests with concerns and remedy them. Ensure each guest is 100% satisfied with their dining experience.
• Clean – keep tables, station, pantry line area and dining room clean; complete assigned Perkins cleaning system duties.
• Attend to guests’ needs or requests as they arise.
• Maintain dining area – pre-bussing, detailing, etc.
• Maintain cleanliness of stations and pantry.
• Perform side work during downtime (rolling silverware, restocking cleaning supplies, bussing tables, etc.).
• Execute the service cycle and team responsibilities at all times to ensure guest satisfaction.
• Communicate with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
• Keep General Manager and Manager on Duty informed of problems and propose alternate solutions.
• Process orders
• Write guest checks and/or operate POS equipment according to company policies.
• Anticipate, identify, and correct system breakdowns to maximize guest satisfaction.
• Assist team members
• Maintain service stations, garnish line, service bar and common areas of the restaurant
• Restock service station with glasses, tea, ice and plates
• Restock garnish line
• Fill condiments
• Sort, polish and roll silverware
• Cleans mirrors and artifacts
• Run food for all servers to ensure hot food is served hot
• Maintain cleanliness of dining room and pantry area

• Extensive standing and walking for up to 8 hours
• Must be able to see at distance (20 feet) and at close range (12 inches); distinguish shapes and use peripheral vision to avoid hazards.
• Must be able to communicate clearly
• Exposure to heat, steam, smoke, and cold
• Reaching heights of approximately 6 feet and depths of 2.5–3 feet
• High level of mobility/flexibility in the space provided
• Time management skills
• Ability to read, write and perform addition/subtraction calculations
• Ability to write, slice, chop and operate equipment using fingers
• Must fit through openings 30” wide
• Ability to work irregular hours under heavy pressure during busy times
• Bending, reaching, walking
• Carrying trays of food weighing about 50 pounds for distances up to 30 feet
• Lifting up to 50 pounds
• Exposure to dish and cleaning chemicals

Receives direction and training from the Manager on Duty as to the specific procedures and assignments.

Basic skills such as sanitation, safety, and customer service can be taught through in-house training.

None

This position description is not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to reflect the principal job elements essential for making decisions related to job performance, employee development and compensation. The incumbent may perform other duties as required. This franchise is independently owned and operated by a franchisee.

Your application will go directly to the franchisee, and all hiring decisions will be made by the franchise management. For employment inquiries, contact the franchise location directly, not Perkins Corporate.