Retail Customer Environment Team Member

Store – INDY-AVON, IN

• Collect and dispose of trash following approved procedures.
• Dust and mop floors (dry and damp) following approved procedures.
• Move equipment and products to maintain store cleanliness and place products back in correct location.
• Cleans assigned areas with assigned materials and equipment.
  • May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
• Deep clean key areas of the store including bathrooms, breakrooms, entryways and other high‑traffic areas to maintain a clean, safe environment for customers and staff.
• Keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
• Seek out areas requiring cleaning; take initiative to complete the task.
• Complete all tasks assigned by supervisor.
• Perform tasks in accordance with all federal, state and county guidelines.
• Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.
• Project a positive image and serve as a role model for other Team Members.

• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni‑channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.

• Retail and/or cleaning experience preferred.
• Must meet all federal, state, and local legal requirements for employment.
• Must be at least sixteen (16) years of age.

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching and stretching.
• Ability to lift heavy boxes and access high shelves by ladder or similar equipment.
• If additional assistance is needed to perform essential functions, contact supervisor to discuss reasonable accommodation options.

• Public retail store setting with climate‑controlled public areas; some stock rooms may not be climate controlled.
• Possible outdoor work when retrieving shopping carts or unloading trucks.
• Frame shop contains glass cutter and heat press.
• Work hours include nights, weekends, and early mornings.
• Use of standard commercial cleaners and chemicals from cleaning supplies.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at  and  The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1‑800‑642‑4235 (1800‑MICHAEL).