Messaging Program Manager

Job Overview

Locations: Austin, Texas, United States of America

• Vancouver - Great Northern Way
• Canada

Role: Dynamic Messaging Program Manager

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world.

We are looking for a highly organized and innovative program manager to develop new operational frameworks in a dynamic environment.

• Develop & implement strategies & programs that promote the health of the channel overall, while collaborating with the Franchise partner team to develop & implement programs that achieve business and brand goals.
• Create and manage an operating model for the program holistically that considers how targeting, content, business & governance rules, deployment, etc. should work.
• Monitor KPIs and report on channel performance (including, but not limited to, audience growth, ROI/message rate, deliverability metrics, goal-tracking for revenue, engagement, retention, and monetization).
• Collaborate with partner teams to determine prioritization, roadmap, and execution plans.

• 3+ years of email marketing operations experience.
• 2+ years experience working with email production, technical, and business teams.
• 2+ years project management experience.
• Build relationships and collaborate effectively with partners.
• Experience with organizing and balancing various priorities, work streams, and projects simultaneously.
• Interpret email performance metrics, provide POV on strategic path, influence team to drive results.
• Hands‑on experience with email marketing best practices for targeting, content, deployment, treatments, deliverability, etc.

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

Pay Ranges

Pay is just one part of the overall compensation at EA.

For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees.

Certain roles may also be eligible for bonus and equity.

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law.

EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.