Case Management Specialist

Overview

TX-Austin Rathgeber Center - Austin, TX 78721

Education Level: Bachelor's Degree

Category: Case Management

Interviews, accepts, and provides comprehensive, long‑term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment;

ensures constant compliance with funding requirements.

• Case Management Responsibilities (40%)
• Social Services Responsibilities (35%)
• Food Pantry Responsibilities (15%)
• Administrative Responsibilities (10%)

• Health, Dental and Vision Insurance
• Paid Time Off and Holiday Pay
• Life Insurance
• 403B Plan

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language effectively.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to think clearly and quickly in order to maintain control of client caseload.
• Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5–10% of work time.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.

• Work is performed in a shelter environment where there may be exposure to physical health risks and unsanitary conditions. Work involves driving a vehicle to off‑site meetings and home visits where there may be physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.

• Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field.
• Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long‑term action plans for recovery utilizing a wide variety of resources.
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

• Valid State Driver's License