Field Service Technician - Heavy Equipment-Austin

Field Service Technician - Heavy Equipment HOLT CAT-Austin

Job Category :
Technical

Requisition Number : FIELD
012525

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• Posted :
  January 16, 2026
• Full‑Time
• On‑site

Showing 1 location

9601 S IH 35
Austin, TX 78744, USA

Field Service Technician - General

Holt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We have a full‑time, Heavy Equipment - Field Service Technician position available at our Austin, Texas location.

This mechanic position is responsible for providing face‑to‑face customer service located at an off‑site location and is responsible for inspecting, troubleshooting, and repairs of diesel‑powered heavy equipment and/or related equipment or components, following established procedures and guidelines.

What can HOLT offer you?

• A competitive salary, front‑loaded PTO, 401k matching plus a profit‑sharing plan, comprehensive health care benefits, tuition reimbursement, wellness rewards, gym discount, an amazing employee development program with a department devoted to your professional development allowing you to grow your skills and build your competencies to prepare you for future opportunities at HOLT, and much more! There is also a Sign‑On Bonus of up to $5,000 for those qualified.

Education and Experience:

• At least two years of diesel‑powered heavy equipment repair experience in a field environment preferred
• MSHA certification preferred
• Air conditioning certification preferred
• High school diploma or equivalent preferred
• Graduation from a diesel technology program preferred

Additional Requirements:

• Valid Driver’s license required
• Ability to obtain a valid Commercial Driver's License (CDL) and must have an acceptable driving record
• Must have all required mechanic hand and pneumatic tools (metric/standard)
• Travel required with a possibility of an overnight stay

Essential Functions:

• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs minor repairs and minimal troubleshooting offsite with minimal supervision
• Performs minor troubleshooting and minimal diagnoses of equipment malfunctions and failures
• Removes and installs parts, disassembles and assembles basic components
• Tests, makes adjustments and verifies proper operation of all repairs and adjustments
• Prepares and completes all job‑related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job
• Operates equipment and vehicles with possession of all necessary licenses and certificates
• Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, tools, and vehicle in a good, clean, and working order
• Communicates job progress to supervisor and customer as needed
• Completes assigned jobs and task to meet flat rate time and re‑work standards
• Works overtime as required by workload and customers’ needs
• Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
• Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Knowledge, Skills, and Abilities:

• Knowledge of safe work procedures and practices
• Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance
• Basic knowledge of hydraulics, transmissions, engines, undercarriage, and electrical
• Demonstrates proficiency with current computer software, related hardware, and basic knowledge of machine electronic systems
• Exceptional skills in customer service
• Basic diagnostic and troubleshooting skills
• Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources
• Operation and control skills of equipment or systems
• Equipment selection skills to determine the kind of tools and equipment needed to do a job
• Ability to…