Security Officer - Flex - Armed Retail Patrol

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex - Armed Retail Patrol in Austin, TX
, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more:  As an Armed Patrol Officer at a busy retail and mall location, you will conduct routine foot and/or vehicle patrols, stay highly visible to help reduce security-related incidents, and respond to alarms and guest concerns with calm, clear communication.

You will document observations, support store teams, and provide customer service with integrity. Allied Universal is agile, reliable, innovative, and people-first, delivering through teamwork. This post requires Level III armed certification.

Position Type: Flex

Pay Rate: $21.00 / Hour

Job Schedule:

• Sat: 02:00 PM - 10:00 PM

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

• Provide customer service to guests, associates, and vendors while carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random armed patrols throughout the retail location, sales floor areas, receiving areas, and exterior perimeter to help deter theft, vandalism, and unauthorized activity.
• Maintain a visible presence at entrances, high-traffic areas, and parking areas to observe conditions and report suspicious behavior and/or policy violations.
• Respond to incidents and critical situations in a calm, problem-solving manner, including alarms, disturbances, medical situations, and other on-site emergencies.
• Monitor camera systems and/or other electronic systems when assigned, and communicate observations to site leadership and Allied Universal supervision as needed.
• Assist with access control by verifying identification, controlling entry to restricted areas, and managing visitor and vendor check-in procedures when assigned.
• Prepare accurate, detailed reports and documentation of incidents, patrol activities, and policy violations, and preserve relevant information for follow-up.
• Operate issued equipment, including radio communications and duty gear, in accordance with post orders, training, and applicable local requirements.
• Coordinate with local law enforcement and/or emergency responders when needed, providing clear information and assisting with scene management until relieved.
• Participate in required training, briefings, and post order updates, and follow escalation procedures to address developing situations.

• Be at least 21 years of age.
• Possess Level III Armed Certification in Texas only.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: