Sales Development Representative, Customer

About the Role

We are looking for an outgoing, self‑motivated individual to join our Success team in Berlin. As a Sales Development Representative, you will connect with and educate clients as well as qualify leads. The ideal candidate is excited to be on the phone and excels at building relationships with our existing customers. Ninja One is a fast‑paced company looking for candidates that can help us continue to grow our successful business.

Austin, Texas and Tampa, Florida - in office Monday, Tuesday, Thursday, and Friday, + 5 days during month end.

• Work along with a pre‑defined group of our largest and most important customers; establish connections with partners ranging from support agents to Cx Os
• Use exceptional consultative phone skills, including the ability to communicate clearly, listen actively, inspire, project confidence and overcome objections
• Utilize Salesforce to ensure activities are documented properly, opportunities are accurately predicted and information regarding the opportunity is communicated appropriately
• Bring enthusiasm and energy to work
• Other duties as needed

• You have excellent verbal communication skills
• You are an energetic self‑starter who enjoys working in an international environment
• You have a proven record of meeting minimum outbound call targets and/or call time goals
• You are organized and detail‑oriented with thorough follow‑up skills
• You are proficient with technology
• You are able to multi‑task with several tools, work independently and prioritize tasks

Ninja One automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The Ninja One automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. Ninja One is obsessed with customer success and provides free and unlimited onboarding, training, and support.

Ninja One is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.

• We are a collaborative, kind, and curious community.
• We honor your flexibility needs with full‑time work that is hybrid remote.
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
• We help you prepare for your financial future with our 401(k) plan.
• We prioritize your work‑life balance with our unlimited PTO.
• We reward your work with opportunity for growth and advancement.

This position is NOT eligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.