Rental Account Manager

Job Summary

BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE. At Ryder, our most important competitive advantage is our people. CULTURE-INTEGRITY-FAMILY. As a Rental Account Manager, you'll be part of a dynamic team, equipped to succeed and empowered to develop your sales career. This position exists as the primary Rental Sales/Marketing function at the BU level and is outside sales, B2B.

It mainly supports the commercial rental and trailer services product lines. The role increases Ryder's rental sales presence in the BU, ensuring generation of profitable new accounts while retaining existing accounts – the ultimate customer satisfaction. Outcomes include pure rental revenue growth, improved profitability and improved Return on Assets. The role also contributes to lease conversion quotas and improves lease sales productivity and performance for the Lease Sales organization.

Your ability to connect, build value, and relationships is critical. Structured work weeks, competitive pay plus commission, full benefits package, 401k employer match, and a discount on Ryder Shares.

Sales Territory – Austin, TX

• SALES:
  Develop leads through cold calls, telephone solicitation and customer visits. Use product knowledge to assess customers' needs and develop a proposal. Work with rental operations to ensure equipment availability. Responsible for marketing at the branch level, ensuring rental sales representatives are skilled in telemarketing to prospective and current customers. Scope of decision making:
  Contact actual decision makers, develop competitive proposals. Train RSR in proper phone skills and marketing techniques.
• CUSTOMER RETENTION:
  Maintain contact with customers through multiple visits and phone calls. Ensure quality service, handle complaints and stay abreast of customer needs and long‑term rentals. Scope of decision making:
  Retain customers in a price‑competitive market. Schedule retention visits to long‑term rental customers to maintain good relationships.
• TIME ADMINISTRATION:
  Proposal and contract development, maintain customer files, prepare follow‑up correspondence and coordinate with other BU departments. Maintain FIS integrity and accuracy of customer data in the DPS system. Administration – credit approval, collections of receivables, maintenance‑PM status and scheduling updates.
• SCOPE OF DECISION MAKING:
  Follow up within a specific time frame. Comply with company procedures. Diplomatically handle collection of past‑due receivables.

• Performs other duties as assigned.

• Strong verbal and written communication skills.
• Ability to build strong customer relationships.
• Works independently with minimal supervision.
• High energy, self‑directed, self‑motivated, and able to work as part of a team.
• Flexibility to operate and self‑driven to excel in a fast‑paced environment.
• Capable of multi‑tasking, highly organized, with excellent time‑management skills.
• Highly thorough and dependable.
• Committed to good ethical business practices.
• Maintains a high degree of professionalism.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Detail oriented with excellent follow‑up practices.

• Bachelor's degree required in Marketing or 5 years equivalent job‑related experience.
• One year or more sales experience or equivalent sales training required.
• Three years or more sales experience preferred.
• One year or more industry experience preferred.

Compensation may be influenced by factors such as relevant experience, education, work location, market data and internal equity. The position may be eligible for an annual bonus, commission, and/or long‑term incentive plan. Salary: $50,000 – $50,000.

Full‑time positions receive comprehensive health and welfare benefits: medical, prescription, dental, vision, life and disability insurance, paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer…