Inside Sales Specialist

Position Summary

At UPLIFT Desk, we’re not just building ergonomic workstations—we’re shaping how people work and live. As the ecommerce industry leader in height‑adjustable desks, we’ve grown by delivering innovative, customer‑focused solutions that promote health, productivity, and well‑being. Our success is rooted in our core values:
Customer Obsession, Innovation, Accountability, and Results Oriented.

• Results‑oriented and proactive with a strong drive to excel and achieve top performance
• 2+ years of experience in inside or outside sales
• Mechanical knowledge sufficient to sell a technical, highly configurable product
• Strong communication skills, both written and verbal; able to competently and confidently present information to groups in person or via video meetings
• Excellent computer skills and proficiency with sales and support software, such as Hub Spot, Salesforce, Apollo or similar CRM and lead generation platforms

• Bachelor’s degree in Business, Economics, Finance or Data Analytics
• Familiarity with office furniture or ergonomic solutions and an understanding of product benefits and features
• Prior sales experience in an ecommerce environment

• Respond to customers across various channels, including phone, chat, email, virtual meetings with clients, and in‑person visits
• Assist customers with furniture selection and provide expert guidance to meet their unique needs and preferences
• Provide accurate quotes, pricing, and proposals to potential customers based on their needs, negotiating as necessary to close deals
• Prepare and deliver compelling sales presentations to showcase how the products and services can solve customer challenges
• Maintain up‑to‑date and accurate records in the CRM, ensuring all customer interactions are logged
• Collaborate with internal teams to ensure a smooth and accurate ordering process
• Resolve customer issues and overcome challenges throughout the entire purchase and post‑sale process
• Follow up with existing clients to encourage repeat business and check on their satisfaction
• Maintain relationships with existing customers to encourage repeat business, upsell additional products/services, and generate referrals
• Adapt to changes in processes, products, and customer needs, providing flexibility and resilience

• A merit‑based environment that rewards growth and accomplishment regardless of seniority
• Generous paid time off
• 4% 401(k) company matching with instant vesting (after one year)
• Excellent group health insurance available to employees and dependents, including domestic partners (medical plan, 2 dental plans, and a vision plan to choose from)
• Flexible spending account (FSA) for health care and child care costs
• Company‑paid & supplementary life insurance; long‑term & short‑term disability
• Free UPLIFT Desk (after one year)
• 50% discount on all UPLIFT products
• Free healthy (and not so healthy) snacks and drinks
• On‑the‑job training and skills development
• A supportive and engaging work culture that promotes healthy living

• Compensation: $24/hr + commission
• Type:
  Full‑time
• Employee Status:
  Regular
• Work Schedule:
  
  Monday – Friday, 8am‑5pm or 9am‑6pm, 40 hours per week
• Location:
  
  Austin, Texas (100% on‑site)

UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status.

To all recruitment agencies:
We do not accept agency resumes. UPLIFT Desk is not responsible for any fees related to unsolicited resumes.