Sprinkler Services Sales

Apply for the Sprinkler Services Sales role at Allied Fire Protection in Austin, TX.

Austin, TX

• Transfer deficiencies noted in inspection reports to deficiency logs and prepare proposals
• Create deficiency proposals as outlined in standard operating procedures
• Communicate deficiency proposals directly with customers via phone, fax, and/or email
• Follow up and schedule sales appointments
• Commit to new customer acquisition by scheduling sales calls, following up leads, and utilizing outlined market strategies
• Meet or exceed sales budget goals set by the service operations manager
• Promote and attend BOMA and other social events while representing Allied Fire Protection professionally
• Maintain a positive ongoing relationship with customers and end users
• Estimate hard bid contracts and provide a proposal to the customer on the bid date
• Conduct job site surveys to ensure the accuracy of the estimate
• Prepare assigned reports needed for invoicing (customer set up sheet)
• Attend service and sales meetings
• Maintain inspection and service sales log for all deficiencies and service bids and proposals
• Submit monthly expense report on the due date for manager approval
• Demonstrate effective communication skills when interacting with all internal and external customers
• Assist accounts receivable/collections for overdue service customers
• All other duties assigned

• Believe in, live, and support our mission statement, core values, and business plan daily
• Safety first – start each meeting with a safety topic (internal and external)
• Ensure safe driving of company vehicle or personal vehicle
• Complete weekly bid logs to track monthly close ratios and total bids won (i.e. 10-15%, 1.5M)
• Provide estimate and required budget details for all jobs bid
• Provide detailed scope sheets for all jobs bid
• Pursue bid tabs for all estimates that are not awarded
• Maintain a global customer view for opportunities to expand leads and relationships across product lines and customer portfolio
• Maintain an account ownership mindset to ensure customer satisfaction and retention
• Maintain customer contacts and appointments on Outlook calendar that is accessible by manager
• Ensure new customer development (minimum of 2 to 4 new customers/year)
• Ensure customer satisfaction and respond to customer satisfaction survey feedback improvement opportunities
• Review notices and liens reports, contact customers as needed, and respond to accounting team with updates
• Submit expense reports timely; ensure expenses are targeted and approved in advance
• Maintain an active membership with organizations to promote leads and support customer relationships (2 organizations with 6-8 functions/year)
• Actively participate in required weekly/monthly/quarterly team meetings
• Use proposal numbers – initials plus year – e.g. SP21-01
• Ensure proper formatting; details are complete, with a professional appearance
• Participate in ongoing training – SOPs, codes/technical, customer service, software, etc.
• Review profitability reports for accuracy and estimation improvement opportunities
• Support and ensure adherence with company SOPs – job set up, contracts, change orders, accounting processes, subcontractors, etc.
• Teamwork – maintain positive interactions within your team, local office, same department in other offices, accounting, etc.
• Actively participate in lunch N learns, events, trade shows, etc.
• Partner with marketing and business development team
• Know the Allied “Why” – maintain a consistent message

• Minimum education of high school diploma or equivalent
• General understanding of Microsoft Office products

• Previous experience with customer service in an office setting
• 3+ years of industry sales track record
• Fire sprinkler or fire protection work experience; field experience is a plus

• Strong verbal and written communication and time management skills
• Ability to take direction from upper management
• Accurately complete and maintain all paperwork
• Demonstrate positive teamwork and ability to be a team leader and mentor
• Maintain a clean and safe work environment

• Mid-senior level

• Full-time

• Other

• Construction

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