Fire Alarm Services Sales

Fire Alarm Service Sales

Position Summary:

A highly motivated sales professional responsible for identifying and closing opportunities in the fire alarm and protection market. The role requires strong communication skills, customer engagement, and a commitment to safety, company values, and sales excellence.

• Transfer deficiencies noted in inspection reports to deficiency logs and prepare proposals.
• Create deficiency proposals as outlined in standard operating procedures.
• Communicate deficiency proposals directly with customers via phone, fax, and/or email.
• Follow up and schedule sales appointments.
• Commit to pursuing new customers by scheduling sales calls, following up on leads, and utilizing outlined market strategies.
• Meet or exceed sales budget goals set by the service operations manager.
• Promote and attend BOMA and other social events while representing Allied Fire Protection professionally.
• Promote a positive ongoing relationship with customers and end users.
• Estimate hard bid contracts and provide a proposal to the customer on the bid date.
• Conduct job site surveys to ensure the accuracy of the estimate.
• Prepare assigned reports needed for invoicing (Customer set up sheet).
• Attend service and sales meetings.
• Maintain inspection and service sales log for all deficiencies and service bids and proposals.
• Submit monthly expense report on due date for manager's approval.
• Demonstrate effective communication skills when interacting with all internal and external customers.
• Assist accounts receivable/collections for overdue service customers.
• Host lunch and learns, company and customer events, partner with marketing.
• All other duties assigned.
• Believe in, live, and support our mission statement, core values, and business plan daily.
• Safety first – start each meeting with a safety topic (internal and external).
• Ensure safe driving of company vehicle or personal vehicle.
• Complete weekly bid logs to track monthly close ratios and total bids won (e.g., 10‑15%, 1.5M).
• Provide estimate and required budget details for all jobs bid.
• Provide detailed scope sheets for all jobs bid.
• Pursue bid tabs for all estimates that are not awarded.
• Maintain a global customer view for opportunities to expand leads and relationships across product lines and customer portfolio.
• Maintain an account ownership mindset to ensure customer satisfaction and customer retention.
• Maintain customer contacts and appointments on Outlook calendar accessible by manager.
• Ensure new customer development (minimum of 2‑4 new customers per year).
• Ensure customer satisfaction and respond to customer satisfaction survey feedback improvement opportunities.
• Review notices and liens reports, contact customers as needed, and respond to accounting team with updates.
• Submit expense reports timely; ensure expenses are targeted and approved in advance.
• Maintain an active membership with organizations to promote leads and support customer relationships (2 organizations with 6‑8 functions per year).
• Actively participate in required weekly, monthly, and quarterly team meetings.
• Use proposal numbers (initials plus year, e.g., SP21‑01).
• Ensure proper formatting; details are complete and with a professional appearance.
• Participate in ongoing training – SOPs, codes/technical, customer service, software, etc.
• Review profitability reports for accuracy and estimation improvement opportunities.
• Support and ensure adherence with company SOPs – job set up, contracts, change orders, accounting processes, subcontractors, etc.
• Teamwork – maintain positive interactions within your team, local office, same department in other offices, accounting, etc.
• Actively participate in lunch & learns, events, trade shows, etc.
• Partner with marketing and business development team.
• Know the Allied "Why" – maintain a consistent message.

• Believe in, live, and support our mission statement, core values, and business plan daily.
• Safety first – start each meeting with a safety topic (internal and external).
• Ensure safe driving of company vehicle or personal vehicle.
• Complete weekly bid logs to track monthly close ratios and total bids won (e.g., 10‑15%, 1.5M).
• Provide estimate and required budget…