Leasing Consultant

Position Summary

As a Leasing Consultant, you are a dynamic professional who easily relates and communicates with prospective and current residents of your community. With a warm and energetic personality, you will consistently find joy in creating lasting and positive impressions. This role is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy and revenue retention goals. A successful Leasing Consultant is able to manage time effectively, is detail‑oriented, a trustworthy team player, and takes pride in their work.

In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.

• Walk marketing tour path, open target viewing apartments, ensure clean and rent‑ready apartments, model homes and community amenities
• Respond to resident and prospective resident calls and emails promptly in the morning
• Answer incoming calls, convert phone calls into walk‑in traffic, set viewing appointments
• Tour prospective residents with energy and enthusiasm the Weidner way
• Ensure successful leasing by facilitating the application process at the end of the tour
• Review and process all applications immediately upon receipt
• Timely and respectful communication with applicants upon receiving results
• Follow Weidner Move In Experience with all approved applicants
• Maintain and follow up on traffic in queue
• Shop competitive properties at least monthly; adhere to daily marketing and leasing strategies
• Ensure market‑ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards

• Prior customer service experience required
• Complete tasks in a safe and efficient manner
• Ability to work in a fast‑paced environment with strong motivation to learn & contribute on a daily basis
• Able to give professional directions clearly in person, over the phone, email, and text
• Experience with Microsoft products preferred (Word, Excel, PowerPoint, Outlook)
• Yardi and Paycom experience preferred; willing and able to learn new software programs
• Follow Weidner’s mission, vision and values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
• Prompt, regular attendance; wear company dress code/uniform and maintain professional appearance at all times
• Work effectively and cooperatively in a team environment and/or independently
• Ability to work outside of normal scheduled hours as needed
• Willing and able to be assigned to other Weidner properties as needed
• Working knowledge of English; detail‑oriented, well organized
• Must agree to a criminal background check and sign an agreement for voluntary drug testing
• Must have access to a personal vehicle and/or reliable transportation, at all times, and required valid driver’s license and insurance

• Entry level

• Full‑time

• Other