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Associate Account Manager
Job in
Austin, Travis County, Texas, 78719, USA
Listed on 2026-01-25
Listing for:
Lightspeed Systems
Full Time
position Listed on 2026-01-25
Job specializations:
-
Sales
Account Manager, Business Development, Sales Development Rep/SDR, Customer Success Mgr./ CSM
Job Description & How to Apply Below
This role is ideal for someone early in their career who wants to build a foundation in account management while working closely with experienced sales professionals.
Role Overview
As an Associate Account Manager, you will support day-to-day account activities, help prepare client-facing materials, and collaborate cross-functionally to ensure a strong customer experience. You'll gain exposure to mid-market and enterprise accounts while building skills needed to grow into a full Account Manager role.
Key Responsibilities
* Support Account Managers with day-to-day customer communications and account activities.
* Prepare renewal summaries, performance insights, and materials for customer reviews.
* Monitor account health using CRM and analytics tools to identify risks and opportunities.
* Track renewal dates and assist with pricing proposals and contract preparation.
* Coordinate with internal teams to support timely delivery of customer needs.
* Maintain accurate account records and notes in Salesforce.
* Conduct basic research on customer trends and industry insights to support account strategy.
* Participate in customer calls to build skills in presentation and relationship management.
Required Qualifications
* 0-2 years of experience in sales support, customer success, account coordination, or a related role.
* High school diploma or equivalent required; college degree preferred.
* Interest in sales, technology, and/or education.
* Strong written and verbal communication skills.
* Strong organizational skills and attention to detail.
* Ability to manage multiple priorities in a fast-paced environment.
* Comfort working with CRM tools (Salesforce preferred) and Google Workspace or Microsoft Office.
Preferred Qualifications
* Exposure to SaaS or EdTech environments.
* Interest in pursuing a career in account management or sales.
Position Requirements
10+ Years
work experience
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