Automation Account Manager; Outside Sales

Overview

Automation Account Manager (Outside Sales) is responsible for representing SMC in all business activities associated with new, current, and distributor account development. This position also has the responsibility to create and develop new business and relationships to increase market share and achieve annual growth.

• Retain and profitably grow sales through proactive management of medium to large size OEM accounts
• Meet or exceed annual growth expectations on a consistent basis
• Present all of SMC’s capabilities, services and products to current and prospective target customers
• Serve as the primary contact for assigned customers and be responsible for customer growth
• Represent the voice of the customer’s needs and goals within the organization
• Lead all aspects of the sales process, calling upon others to assist in solution development
• Own and manage customer relationships
• Develop and execute detailed customer action plans and forecasts as required
• Maintain and cultivate strong relationships with key decision makers within designated strategic target accounts; be recognized and respected by the customer’s top management
• Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
• Complete market reports as new information becomes available
• Manage SMC assets and be able to calculate ROI using the RINGI process
• Complete required training and be competent in all SMC sales philosophies, strategies, and tactics
• Use and maintain CRM accurately: sales calls, projects, opportunities, contacts, leads, and success reports to align customer data regionally and globally as necessary
• Collaborate with internal teams to develop tailored strategies aligned with client and company goals
• Monitor project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives

Customer-facing position; the majority of time spent at customer site. Potential travel with some extended stays away from home. Physically capable of lifting SMC products and displays up to 50 lbs.

• Bachelor’s degree in Business, Marketing, Engineering or related technical field, or equivalent experience
• Outside sales experience with SMC or equivalent industrial automation company
• Extensive knowledge of industrial automation applications
• Demonstrated track record of meeting and exceeding sales or performance targets
• Comprehensive understanding of pneumatic components and their applications
• Understanding of competitive product lines
• High level communication, negotiation, problem-solving, and leadership skills
• Proficient in CRM and computer usage; ability to learn new programs and tools as required
• Clean driving record