Sales Development Representative

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Location: Austin, TX (hybrid 3-days a week)

Job : 41880

We are seeking a strategic and relationship-focused Sales Development Representative with a focus on initiating and cultivating strategic sales opportunities. Proven ability to drive demand generation and foster meaningful engagement with end users and channel partners. Skilled in aligning outreach efforts with the goals of senior leadership and cross-functional teams to support business development and market expansion. Adept at coordinating with internal stakeholders and external partners to support complex projects, enhance customer satisfaction, and contribute to long‑term growth.

Committed to continuous learning and collaboration to support the Director of Mobile End User sales.

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out:  and  HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting‑edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high‑quality solutions.

• Conducting thorough market research to identify potential clients, industries, and market trends. Analyzing competitor activities to identify business opportunities.
• Generating leads through various channels such as cold calling, email outreach, networking events, and social media. Building and maintaining a robust pipeline of potential clients.
• Reaching out to potential clients to understand their needs and present relevant solutions. Initiating and maintaining effective communication to foster potential business relationships.
• Cultivating and nurturing relationships with existing and potential clients. Developing a deep understanding of client needs and preferences to tailor solutions accordingly.
• Collaborating with internal teams, including sales, marketing, and product development, to ensure a unified approach in achieving business development goals.
• Preparing and delivering compelling sales presentations to showcase products or services. Clearly articulating value propositions and addressing client concerns.
• Working on strategies to enhance customer satisfaction and maintain long‑term relationships. Addressing client feedback and concerns in a timely and effective manner.
• Preparing regular reports on business development activities, including lead generation, conversion rates, and sales performance. Analyzing data to refine strategies for improved results.
• Staying informed about industry trends, market dynamics, and competitors. Continuously upgrading product knowledge and sales techniques to adapt to evolving business landscapes.
• Setting and achieving challenging business development targets. Monitoring progress and adjusting strategies as needed to meet or exceed goals.

• A bachelor’s degree in Business Administration, Marketing, Sales, or a related field is often preferred.
• Proven experience in sales or business development roles, demonstrating a track record of meeting or exceeding targets.
• Familiarity with the industry or sector in which the company operates. Knowledge of market trends, competitors, and relevant business factors.
• Effective organizational skills to manage multiple tasks and priorities. Time management skills to meet deadlines and achieve goals.

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work‑life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and…