Associate Account Director, Enterprise

Employer Industry: B2B SaaS Solutions

• Salary up to $125,000
• Opportunity for career advancement in a dynamic Enterprise SaaS sales environment
• Supportive and collaborative work culture focused on customer success
• Chance to work with a diverse and passionate team committed to innovation
• Comprehensive training and development programs to enhance your skills

• Drive retention and operational excellence by managing the renewal sales cycle for smaller-sized contracts
• Serve as the primary internal resource for senior Account Directors, handling routine operational tasks related to contracts
• Act as the main point of contact for customer inquiries related to billing and operational support
• Collaborate with senior Account Directors on strategic tasks, including preparing renewal forecasts and account mapping
• Monitor customer health metrics and flag potential risks related to renewals or usage

• 1-4 years of professional experience in an account support, inside sales, sales development, or account management role within a B2B SaaS environment
• Highly organized and process-driven with exceptional attention to detail
• Strong written and verbal communication skills for client interaction
• Familiarity with CRM software (Salesforce preferred) and proficiency in Microsoft Office or Google Workspace
• Motivated self-starter with a desire to learn complex enterprise sales cycles

• Experience in managing administrative processes related to contract management
• Proven ability to manage multiple priorities effectively in a fast-paced environment
• Demonstrated success in a customer-facing role within the technology sector

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